Omni Interview Question: A customer calls in and says ... | Glassdoor

Interview Question

Help Desk Analyst Interview Madison, WI

A customer calls in and says that they're printer is not

  working. How would you troubleshoot this?
Tags:
technical
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Interview Answer

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The answers aren't relevant for this, but why it was so hard is that (I found out later) there are 15-16 phrase or items on a list that they are looking for and you have to get at least 10 to be considered.

Interview Candidate on Oct 15, 2013

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