Kotis Design Interview Question: A customer e-mailed you about... | Glassdoor

Interview Question

College Account Coordinator Interview Seattle, WA

A customer e-mailed you about the product that they just

  recieved. They are having an event in one week and need it by then. What is your response via e-mail?
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This questions lacked a lot of detail such as; what was the product, where is the customer located, what are the shipping availability for the company - so I had to guess on this but I did ask the interviewer if it was possible for Kotis to send new product to the customer within one week. *I also don't know what the return policy is for the company. (After the interviewer asked the question you are expected to type up an e-mail and send it on a laptop.)

Interview Candidate on Jun 30, 2012

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