Bain & Company Interview Question: A user is having trouble down... | Glassdoor

Interview Question

IT Support Specialist Interview San Francisco, CA

A user is having trouble downloading a file from the file

  server - it downloads but it does so extremely slowly. What could be the problem?

Interview Answer

1 Answer


As with many IT support related questions its not necessarily about the right answer but rather how do you get there? In these situations it is best to go back to basics and go through your normal routine of trying to figure out a resolution i.e asking questions, testing theories, and trying different possible resolutions or finding possible causes.

Interview Candidate on Aug 1, 2013

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