ACD Direct Work-at-home Agent Interview Questions | Glassdoor

ACD Direct Work-at-home Agent Interview Questions

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Work-at-home Agent Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 1 day. I interviewed at ACD Direct in August 2009.

Interview

Standard interview for work-at-home agent job. Behavioral interview, asked about former job experience, likes and dislikes, interviewer was friendly and had previous experience with job. Background check must be paid for by applicant (I believe about $35). Reputable firm though and this was not a problem since other similar firms also charge for this. You can wait for a long while before hearing from them (months-year) after your initial online application.

Interview Questions

Negotiation

no negotiation, strict criteria as to pay, training is not paid for, easy to understand breakdown of pay rates.

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