ADP Associate Client Services Consultant Interview Questions | Glassdoor

ADP Associate Client Services Consultant Interview Questions

Interviews at ADP

2 Interview Reviews

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Associate Client Services Consultant Interview

Anonymous Interview Candidate in Norfolk, VA
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at ADP (Norfolk, VA) in June 2016.

Interview

You apply online, of course. If they like your resume and application, then they send an e-mail to schedule a phone interview. If they like you in the phone interview, then they will schedule a face to face interview. After I received a phone call about doing an interview in person, I had two people call me telling me the same news. Exciting at first. They both promised to send an e-mail with information by Friday (this was Wednesday night). I did not receive an e-mail until the night before my interview which was suppose to be Tuesday afternoon. I interviewed with three different people and it lasted about an hour. Waited two weeks for an e-mail, so I e-mailed them and no response. So I called the next day and as I was asking about my status, the guy said nobody has updated my status yet and I should receive an e-mail by next week. I heard an e-mail sent to my phone while I was on the phone with him. When I got off the phone to check my e-mail, it was from ADP saying I did not get the job. Then I received a phone call the next day from someone on their Talent Acquisition team telling my once again that I did not get the job. She sound rehearsed. I asked for feedback about what went wrong with my interview. She said they did not give her any of that information. I asked for an e-mail or phone number to the last person who reviewed my status. She said she was going to leave a message for the client services manager. Probably will not hear back from them since they had to have someone else tell me that I did not get the job.

Interview Questions

  • How do you and your co-workers make your day go by at work?   Answer Question

Other Interview Reviews for ADP

  1.  

    Associate Client Service Consultant Interview

    Anonymous Employee in Norfolk, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at ADP (Norfolk, VA) in September 2017.

    Interview

    The first interview is a 30 min Telephone screening, then if you are selected to proceed to the next step- 2nd phase is a online test via email, then a face to face interview once you've passed that test.

    Interview Questions

    • Tell me about a time where you went over and beyond to help a customer?   Answer Question
    • Give me 3 Characteristics of Great Customer Service?   1 Answer

    ADP Response

    Sep 25, 2017 – Project Specialist

    Thank you for the review and welcome to the ADP team.


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