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ADP Customer Service Representative Interview Questions

Updated Aug 1, 2021

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Found 59 of over 3.3K interviews

Interviews at ADP

Experience
Positive55%
Negative21%
Neutral24%
Getting an Interview
Applied online65%
Employee Referral16%
Recruiter10%
Difficulty
2.8
Average
HardAverageEasy

ADP

Anonymous Interview Candidate

Declined Offer
Positive Experience
Average Interview
Application

I interviewed at ADP

Interview

The over the phone interview lasted about 30 minutes, it was just general questions about your work experience and how you will fit into the roll you applied for . It is followed by a grammar prompt which is about 20 minutes. You will then be called back for an in person interview.

Interview Questions
  • What's your current role? Tell me about a time you dealt with a customer service issue
    Answer Question
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ADP

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at ADP

Interview

The process was really fast and smooth. Well organized process. Great experience, do not have anything negative to share. It was 2 rounds of interviews and the last stage is the offer.

Interview Questions
  • - How you organize your day? - What your manager would say about you?
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ADP

Anonymous Employee in Budapest

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at ADP (Budapest) in Jun 2021

Interview

It lasted approximately 1,5 hours long, consisting of general&behavioral and technical parts. General questions regarding CV, work experience, main learnings, situational cases with different scenarios. Excel knowledge was also tested

Interview Questions
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ADP

Anonymous Interview Candidate

Declined Offer
Negative Experience
Average Interview
Application

I interviewed at ADP

Interview

Interview process amazing but background check you are doing the footwork for them so what are the people whose job this is doing? Its a rat chase and quite annoying

Interview Questions
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ADP

Anonymous Interview Candidate in Manila, Manila, Manila

No Offer
Positive Experience
Difficult Interview
Application

I applied online. I interviewed at ADP (Manila, Manila, Manila)

Interview

Expect unexpected questions write out of a box. Initial interview feels like a final but worth it if u pass and work to their company. A well respected and stable company if ur looking for a CSR position.

Interview Questions
  • What will make you stay and will not make you stay in our company?
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ADP

Anonymous Interview Candidate

No Offer
Positive Experience
Average Interview
Application

I interviewed at ADP

Interview

First interview was a quick clean phone interview, she went over the position made sure income goals were in line and also helped me understand the process and the role a little better.

Interview Questions
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ADP

Anonymous Interview Candidate

No Offer
Negative Experience
Difficult Interview
Application

I interviewed at ADP

Interview

I interviewed for a position in Orlando and the interviewers were so rude. I will never interview with them again. Very difficult interview. I don't suggest applying there especially if you are a person of color.

Interview Questions
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ADP

Anonymous Interview Candidate

No Offer
Neutral Experience
Easy Interview
Application

I interviewed at ADP

Interview

Had a phone screening interview that went great with promise to speak to the regional VP and got zero follow up or response from follow up of my own. Screening was with a talent recruiter from same company.

Interview Questions
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ADP

Anonymous Interview Candidate

Declined Offer
Positive Experience
Easy Interview
Application

I interviewed at ADP

Interview

General questions regarding customer service. Nothing technical, just behavioral. How would you do this & that etc. when talking to customers. Only positive things, nothing negative. Lasted around 30 to 40 minutes.

Interview Questions
  • If a customer asks for the manager what do you do?
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ADP

Anonymous Interview Candidate

No Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at ADP

Interview

I had a great experience interviewing with ADP. It was a quick process, and I received quick feedback as well! Took 2-3 weeks. This was a pleasant experience. Well done everyone!

Interview Questions
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