Applied, recruiter reached out (she was great) - brief phone interview. Interview with the main manager, then a whole day of shadowing and an interview 3 Team Leads/Managers. I was really excited about the possibility of working for ADP - love the services they offer and idea of working with multiple types of businesses. Process was fairly simple, to my knowledge I did everything well. Could've answered my motivation question more succinctly, but that's the only thing I can think that might have been off-putting. The main issue was the last interview with the 3 managers. I'd already acknowledge the lack of diversity in the office, so I should have prepared myself in that way.. but maybe that was wishful thinking on my end. After the entire day of shadowing (which if you have a current job, you'll just have to take a day off...sucks) you meet three team leads for an interview. Again - not an ounce of diversity. One of the leads didn't even speak to me during the interview or ask questions, saying she's "finding it hard to articulate". They asked pretty standard interview questions, allowed me to ask a few questions and I left feeling awesome about the interview an excited that I'd probably get to work for such a great company. Recruiter emailed a couple days later with no feedback but just a general no offer from company. After all the time invested in this interview process (about 10 hours over multiple days) - super disappointing. Wish they would implement a leadership team that is more representative of society and approach these interviews with more empathy and open mind.