ADT Security Services Interview Questions | Glassdoor

ADT Security Services Interview Questions

Updated Oct 17, 2018
410 Interview Reviews

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  1. Featured Interview

    Helpful (1)  

    Inside Sales Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at ADT Security Services (Jacksonville, FL) in April 2018.

    Interview

    It took a total of 3 days for me to get hired at ADT and I honestly have to thank Ms. Shon Young for that. She made the 3 day hiring experience as easy as possible. The first day, I was interviewed in a group and not even a day later, I got a call from her saying that I got a second interview for Inside Sales, Pre Installation Account Manager. My second interview went absolutely well; the two lovely hiring managers were very engaged with me and didn't mind that I had multiple answers for some questions. I was hired on spot.

    Interview Questions

    • Describe a time where you had to deal with an irate customer.   Answer Question

  2.  

    Commercial Sales Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at ADT Security Services in September 2009.

    Interview

    Basically a company recruiter pushing me to be hired. Got quite a bit of information from me and primed me for the phone interview with the sales manager. The phone interview with the sales manager last about 3 minutes. Appeared he was looking for the next Donald Trump at $25,000/year. Had a 1 on 1 interview a week or so later, lasted over 2 hours. Was mostly him staring at his computer and complaining how much documentation it takes to do the job. My impression is that the guy was burned out and basically trying to make it to retirement. Did nothing to promote the corporation, position or industry in general. I would pass on this company and job if this is truly what the pay is and how their management is.

    Interview Questions

    • How would you go from selling widget A to now selling widget B.   1 Answer
    • There is a huge amount of technology associated with this job, how will you handle the transition.   1 Answer
  3. Helpful (1)  

    Outbound Sales Representative Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at ADT Security Services (Jacksonville, FL) in April 2011.

    Interview

    I applied to ADT for this position about one week before they called me, when I received a call she asked me a few questions on the phone about my previous experience. I was then asked if I would come in and do a typing test of 20wpm. I was then asked to come to the group interview which would be held a week later. I arrived at the interview first and 7 people showed up even though 10 were scheduled. . The interview lasted about an hour and we were told that call backs would be given soon because orienatation was in 2 weeks. I received the call the next day and took the offer!

    Interview Questions

    • In one word, name a skill that sales person needs to succeed?   Answer Question
    • Name one strength and one ability that could use development?   Answer Question

    Negotiation

    No negotiation. The hourly pay was 9 per plus commission.


  4.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate in Atlanta, GA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at ADT Security Services (Atlanta, GA) in May 2018.

    Interview

    interviewer lacked attention to interviewee, the office was very small and not private. However team seemed ready to help new members with future sales. If sales is your thing I would strongly urge to apply.

    Interview Questions


  5.  

    OUTSIDE SALES Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at ADT Security Services (San Diego, CA).

    Interview

    contacted by phone recruiter. pleasant, yet thorough process. interviewed by sales manager.

    Interview Questions

    Negotiation

    none. standard offer.


  6.  

    OUTSIDE SALES Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at ADT Security Services (Sacramento, CA) in August 2011.

    Interview

    The interview was easy and I got the job as an outside sales rep. The comp plan was not explained clearly I don't even think the manager understood it. Also you have to drive your own car 2000 to 3000 per month and it takes over a month to get mileage reimbursement.

    Interview Questions


  7. Helpful (1)  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate in Tallahassee, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 2 days. I interviewed at ADT Security Services (Tallahassee, FL) in January 2012.

    Interview

    It starts with initial contact via email. From there, you email the recruiter, and they then email you back with the job application, company overview and history, and assessment.
    After that is completed, they call you, usually the next day. They speak with you for about an hour about the position and this is your initial telephone interview. They ask you a series of questions, and based on your response to one particular question, they choose whether to continue the telephone interview or tell you that you aren't a good fit for the company. If the telephone interview is completed with you and you want to continue in the process, they then schedule a time for you to meet with the local sales manager you'll be working for.
    The interview with the area sales manager is quick and pretty redundant. You later learn that whatever was said in response to your questions in the interview is a lie. If you aren't hired, you're told in the interview that you'll be contacted regardless, but you will find that you are given the run around.

    Overall, the process is simple and straightforward until the end where you're given the run around. It's very unprofessional and makes you feel as though you've wasted your time. I was told by someone completely unrelated to the recruitment process that the only reason I didn't get the position is b/c someone else had more sales experience than myself; it wouldn't have been such a big deal had she not been told that by the same person I had just got off the phone with (area sales manager) who said it wasn't his choice who's hired.

    Interview Questions

    • There were the usual sales questions, nothing difficult about them.   Answer Question
  8.  

    OUTSIDE SALES Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at ADT Security Services (Jacksonville, FL) in August 2011.

    Interview

    I applied Online then I actually got a call within the next two hours for a phone interview. then they actually set me up for a group interview a week later. Basically everyone tells their story and gets to know each other. they ask you questions about your personality and your job history, etc. after the interview was over i was called like 45 mins later saying i got the job. i started training shortly after that

    Interview Questions

    • tell about a time where you had to persuade someone to do something?   Answer Question
    • what is the most important aspect of sales?   1 Answer

    Negotiation

    no negotiation


  9.  

    OUTSIDE SALES Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Its very lengthy and very simple process. As long as you have your ducks in a row and have a solid plan/goal in mind you have a good chance at being hired.

    Negotiation

    There wasn't one


  10.  

    OUTSIDE SALES Interview

    Anonymous Employee in Norcross, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at ADT Security Services (Norcross, GA) in May 2011.

    Interview

    Through a combination of recruiter emails and telephone calls a selection was made. That totalled about a week. Then met with a recently promoted manager to speak about the sales role. He was much more interested in asking questions about my home life and my goals than about the job at hand. He left me in an office for about ten minutes and returned with a hiring package, I signed and started the following week.

    Interview Questions

    • Asking if I had trouble driving defensively since the main part of the job would be daily travel.   Answer Question

    Negotiation

    I negotiated the telephone allowance everything else in the comp plan was typical.


  11.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate in Milwaukee, WI
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at ADT Security Services (Milwaukee, WI) in July 2014.

    Interview

    Basically called and asked a few questions. The recruiter didn't really seems too interested in my skills. She was very nice but it didn't seem important to her. No follow up

    Interview Questions

    • How long in Sales? How many years?   1 Answer

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