ADT Security Services Interview Questions | Glassdoor

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ADT Security Services Interview Questions

Updated Jan 22, 2018
377 Interview Reviews

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377 Candidate Interview ReviewsBack to all Interviews

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  1.  

    Account Services Representative Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at ADT Security Services (Jacksonville, FL) in February 2017.

    Interview

    I was called about a week after applying for a very long phone interview. I was asked to do an in person interview about a week later. It was very short and sweet. Make sure to accentuate your qualities and if you don't have call center experience, tell them how your previous experience has prepared you for this. I was offered the job a few hours after i interviewing. Very professional and nice; made me feel at ease.

    Interview Questions

    • During an evaluation in a previous job, what was the positive abd negative feedback you received?   Answer Question

  2.  

    Sales Interview

    Anonymous Employee in Greenville, SC
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at ADT Security Services (Greenville, SC) in February 2017.

    Interview

    A lot of turnover inside this organzation so they are constantly looking for new people. Not very difficult process. Looking for warm bodies. Got the feeling they bring in mutiple people if you make it great, if you don't on to the next group

    Interview Questions

    • Do you have any sales experience   1 Answer
  3.  

    Desktop Support Technician Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ADT Security Services (Knoxville, TN) in February 2017.

    Interview

    Standard questions, friendly, conversational and relaxed. Standard IT type questions regarding hardware, Active directory, exchange and outlook. Phone interview with company recruiter then follow up phone, then in person. All in all very standard process.


  4.  

    Small Business Sales Representative Interview

    Anonymous Employee in Addison, IL
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at ADT Security Services (Addison, IL).

    Interview

    Phone interview with recruiter - process seemed to take a long time. Was granted one on one with Hiring Manager - very thorough interview was told I would hear in a few days. Had one on one with Regional Sales Manager basic layout of position and company along with expectations. (They have new process now)

    Interview Questions

    • Tell me about your greatest win? How did you achieve it? Tell me about your greatest disappointment in sales? How did you overcome it?   Answer Question

  5.  

    Associate Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at ADT Security Services (Denver, CO) in January 2017.

    Interview

    The interview process was a great experience, even though you had not been hired yet they made you feel that you are a special part of the team. It was a group interview which gave you a chance to shine and show your worth.

    Interview Questions

    • They asked what is more important to you work or family.   1 Answer

  6.  

    Account Service Representative Interview

    Anonymous Employee in Aurora, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at ADT Security Services (Aurora, CO) in December 2016.

    Interview

    First there was a standard typing test, which went smoothly. Then another candidate and I were escorted to an area where we watched videos and learned more about the company. Then we did one on one interviews with standard call center questions.

    Interview Questions


  7.  

    Account Service Representative Interview

    Anonymous Employee in Aurora, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at ADT Security Services (Aurora, CO) in December 2016.

    Interview

    First, I did the typical typing test. Then I was taken upstairs with one other candidate and we both watched a video about the companies history. Last we were individually interviewed. I considered it a very relaxed, but organized interviewing process.

    Interview Questions

    • Are you capable of operating up to 30 programs to help our customers?   1 Answer
  8.  

    Team Leader Interview

    Anonymous Employee in West Henrietta, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took a week. I interviewed at ADT Security Services (West Henrietta, NY) in December 2016.

    Interview

    Basic interview questions asked that you can find on google. Was already an employee applying for a new position. Very simple process. Interviewed by fellow management who you work with.

    Interview Questions

    • Name and time you have been placed in a difficult situation and how you handled it?   Answer Question

  9.  

    Sales Representative Interview

    Anonymous Interview Candidate in Boca Raton, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at ADT Security Services (Boca Raton, FL) in November 2016.

    Interview

    So far so good. Phone interview and now going to in person interview. Phone interview went well and was extremely positive. Everyone was friendly and welcoming. Dress for success and bring copies of resume. Smile, stay positive, excited and passionate.

    Interview Questions

    • What are your weaknesses? About yourself in sales? Questions about the position?   Answer Question

  10.  

    Recruiter Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at ADT Security Services (Rochester, NY) in November 2016.

    Interview

    I was souced from a recruiter who reached out to me via linked in. She set up a time for a phone call we had a brief phone conversation and then she set up an interview time with the director of Talent Acquisition. We had about a 45 min phone conversation and then I met onsite in the call center with a current recruiter and the HR manager 30 minutes each.

    Interview Questions

    • Tell me about your recruiting initiatives?
      Tell me about your involvement with the center and employee engagement and attrition?   Answer Question

See What ADT Security Services Employees Are Saying

StarStarStarStarStar   Current Customer Service Representative in West Henrietta, NY

Pros: “Great job! Extensive hands on training! Excellent competitive pay & benefits.”“Great job! Extensive hands on training! Excellent competitive pay & benefits.” – Full Review

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