ADT Security Services Interview Questions | Glassdoor

ADT Security Services Interview Questions

Updated May 16, 2017
341 Interview Reviews

Experience

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  1.  

    Small Business Sales Representative Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ADT Security Services (Las Vegas, NV) in June 2016.

    Interview

    I applied online.
    Recruiter calls for phone interview and if you pass, take a personality quiz. Quiz took about 30 mins, sometimes asking the same question just different verbiage.
    Sets up an interview with hiring manager

    Interview Questions

    • Why adt...
      Tell me a time when you overcame an objection  
      Answer Question

    Negotiation

    Easy, 100% commission based salary


  2. Helpful (1)  

    Small Business Sales Representative Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at ADT Security Services (San Diego, CA) in May 2016.

    Interview

    I arrived 15 minutes early. No reception and someone on phone told me to wait. Didn't start interview until 30 minutes past our interview scheduled time.

    The interviewer talked a lot and asked very few questions. Made commentary on my resume but gave me little time to respond.

    Said he didn't think I was a good fit and gave me no time to address concern. End interview by telling me he wouldn't consider hiring me and only met because recruiter encouraged him.

    Interview Questions


  3.  

    Outside Sales Representative Interview

    Anonymous Employee in Chattanooga, TN
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at ADT Security Services (Chattanooga, TN) in May 2016.

    Interview

    Was contacted by a recruiter and preapproved by her. Then scheduled for phone interview with what would be immediate seminar. Also sent a personality profile and math and English test to complete in the meantime.

    Interview Questions

    • Do you want the job?   1 Answer
    • No obscure questions. Basically because their turnover is so high if you passed the recruiters qualifications and the phone our supervisor offers you a position on the spot.   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Program Coordinator Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at ADT Security Services (Boca Raton, FL) in May 2016.

    Interview

    I had a phone interview with the person who'd become my direct manager, then was asked to come onsite & met with 3 people from the team. I then was asked to have a follow up call with the Director of my team. The process was simple & all the people I met with were friendly and welcoming.

    Interview Questions

    • It was noted that this position may have been a step down from my previous role, and I was asked how I'd feel about that as well as why I was ok with that.   1 Answer

  6. Helpful (5)  

    Account Services Representative Interview

    Anonymous Interview Candidate in Jacksonville, FL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at ADT Security Services (Jacksonville, FL) in April 2016.

    Interview

    I applied online, followed all the steps and did the tests. Then there was a phone screen interview, and the lady set me up for an on site interview. The interview was pretty standard. I thought the interview went okay, but I guess they had "more qualified applicants" to choose from.

    Interview Questions

    • How would you handle an irate customer?   Answer Question
    • How was your attendance at your previous job?   Answer Question
    • She then did one role play scenario with me, to see how I would handle an irate customer   Answer Question

  7.  

    Residential Security Installer II Interview

    Anonymous Interview Candidate in Springfield, VA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at ADT Security Services (Springfield, VA) in April 2016.

    Interview

    Before the day of the interview you are given an email with detailed information describing a little about the company and what time should you arrive, what to wear for the interview and what you should expect. They ask that you arrive 15 minutes to the interview early so the receptionist can grant you access to the faclity. Then you are greeted by two hiring managers who take you upstairs to a conference room. You sit down and get interviewed by the two representatives. The standard greeting and say a little bit about yourself applies . They look over your resume and ask standard questions and describe the position a little more in detail.

    Interview Questions

    • Do you have a problem being managed (closely) ?   1 Answer

  8.  

    Small Business Sales Representative Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at ADT Security Services (Las Vegas, NV) in April 2016.

    Interview

    Basic interview process where corporate required manager to ask a list of mandated questions which were standard. Scanned over resume and ask a few personal questions off the grid that was not listed to just get a feel for me as a professional and my work experience. Asked me what were my biggest successes in B2B selling and why I think I would be a good fit for the position. Discussed, income potential and career advancement.

    Interview Questions

    • Are you able to operate Apple products? i.e. iPhone and iPad? Do you have reliable transportation?   Answer Question

  9.  

    Lead Technician Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at ADT Security Services (Salt Lake City, UT) in April 2016.

    Interview

    asked for references and knowledge in the systems looked at references , asked how many installs have I done, went to a lunch meeting to get to know each other one on one. Lasted about one hour. My friend made the connection and set up the lunch meeting

    Interview Questions

    • How long have I worked in the industry   1 Answer

    Negotiation

    Ok


  10.  

    Residential Sales Representative Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at ADT Security Services (Charlotte, NC) in April 2016.

    Interview

    Typical Interview questions. Background, sales experience, why are you a great fit, etc...Had a chance to meet another rep during the interview. Manager was open about the opportunities as well as challenges with the position.

    Interview Questions

    Negotiation

    Straightforward.


  11.  

    Residential Resale Representative Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took a week. I interviewed at ADT Security Services (Jacksonville, FL).

    Interview

    Internal hire. Interviewed by two team leaders. They asked what my metrics were in prior department and why I wanted to come to resale. Very basic questions. They took my resume and they said they'd let us know in a week. They informed us via group that we were accepted for position.

    Interview Questions


See What ADT Security Services Employees Are Saying

1 person found this helpful

Star Star Star Star Star   Current Area General Manager in Chicago, IL

Pros: “Great business, offering peace of mind and protecting people. property and profits.”“Great business, offering peace of mind and protecting people. property and profits.” – Full Review

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