ADT Security Services Interview Questions | Glassdoor

ADT Security Services Interview Questions

Updated Aug 10, 2017
351 Interview Reviews

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  1.  

    ADT Security Services Residential Sales Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at ADT Security Services (Atlanta, GA) in March 2016.

    Interview

    Be prepared, interviewing process is a long, laborious process. At least one initial phone interview, pre-screening, extensive back ground and drug testing. I interviewed with two Managers for two different Sales Positions

    Interview Questions

    • First Interviewer posed scenarios of possible situations that would be considered even threatening or potentially dangerous. This was an outside sales position, interviewer asked me to consider that I would be going into neighborhoods that could be crime ridden and that there could be unsavory activity going on near the site/home where the Sales Appointment would be scheduled. Interviewer even hinted that I was too polished and possibly over qualified for the position even though I went through an extensive prescreening process. It would appear that he was seeing if I would become so rattled during the interview, that I would opt out of considering the position. It almost appeared as if he was not “invested” in my qualifications as a potential candidate but rather required to interview me as part of the company’s hiring standards and procedure   1 Answer
    • The second Interviewer for the "Inside Sales" position was much more polished and professional. In fact at the beginning of the interview he actually stated that his approach was considerably different than the first Interviewer that I encountered. Again, the second Interviewer conveyed that he felt that I was over qualified for the position even though I went through an extensive prescreening process.   1 Answer

  2.  

    Residential Resale Representative Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at ADT Security Services (Orlando, FL) in March 2016.

    Interview

    Sent in my resume online with Indeed and got a call 2 hours after I applied by a recruiter who walked me through the whole process and was awesome. Interview was good. My manager to be was funny and broke the ice and asked me a few questions. Left the interview and the recruiter call me after to ask how it went and got me in for background check and drug test the next day. Overall great and lots of support the whole way.

    Interview Questions

  3.  

    Digital Marketing Specialist Interview

    Anonymous Interview Candidate in Boca Raton, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ADT Security Services (Boca Raton, FL) in March 2016.

    Interview

    It was alright. They were very personable and friendly. There were a number of written components. They asked about analytical skills, written skills, and my past work experiences. I learned a lot from the experience. The interviewer actually encouraged me not to work there.

    Interview Questions

    • Why do you want to work at ADT   1 Answer

  4.  

    Small Business Sales Representative Interview

    Anonymous Employee in Aurora, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ADT Security Services (Aurora, CO) in March 2016.

    Interview

    Very short and simple interview process, first off there was a simple phone interview with basic life questions and previous work questions.
    Secondly in person interview with manager. Simple and to the point. Previous Jobs, education, family,...etc

    Interview Questions


  5.  

    Technical Support Representative Interview

    Anonymous Employee in Irving, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ADT Security Services (Irving, TX) in March 2016.

    Interview

    You first get a call over the phone which generally last 10-15 mins. From there you would get your 2nd interview where you will come in and meet with a team manger. If they beleive you to be a decent candidate you will be hired.

    Interview Questions

    • Why do you feel as if you would be a good addition to the team.   1 Answer

  6. Helpful (2)  

    Team Lead Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. I interviewed at ADT Security Services.

    Interview

    You will be interviewed by the hiring Manager if you pass this interview, you will be interviewed by HR and higher manager. Then they will discuss with you what will you bring for the position

    Interview Questions

    • Regular and acceptable. Some are behavioral and some about what plans do you have   Answer Question

  7. Helpful (1)  

    Intern Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at ADT Security Services (Boca Raton, FL) in February 2016.

    Interview

    Basic interview questions related to my field of study, nothing to technical or involved considering the fact that I'm still in school and learning. Overall, the interview was not too challenging as it just questioned my basic knowledge in the field.

    Interview Questions

  8.  

    Accounting Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 3 weeks. I interviewed at ADT Security Services.

    Interview

    I went through a recruiter so most of the interview process was pretty quick and easy. They interviewed me and I received word within a week or so for a second interview. After the second interview, i was informed within days of the their final decision to bring me on board. Both interviews were laid back a semi-formal in nature. They tend to be early in the morning to avoid prying eyes/rumors from developing, or so I believe.

    Interview Questions

    • Name some of the responsibilities of your current position and how those skill sets are transferrable to ADT?   1 Answer

  9. Helpful (4)  

    Small Business Sales Representative Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at ADT Security Services (Miami, FL) in January 2016.

    Interview

    I went to offices in Marimar and sat down with manager who didn't interview me at all he showed me what ADT services looked liked and offered me job. Had to get drug screen next day and start in a week and a half from interview date
    After training 100% commission job


  10. Helpful (1)  

    Account Service Representative Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at ADT Security Services (Jacksonville, FL) in January 2016.

    Interview

    First received a link to take a typing test. Then received a call from the recruiter who ask some very brief questions about my resume and described the job and work hours down to the "pay." And then scheduled a telephonic interview for the following day

    Interview Questions

    • How do you handle distractions?
      Describe a time when you had to handle a difficult customer?

      There were lots of questions that took nearly an hour. My advice is to reflect closely on previous positions involving the customer and be prepared to answer specific questions.

      Also, these type of questions are considered Behavioral and the way to keep on track is to use the start format when answering. You will be graded upon your responses

      Then, I was invited for a face to face interview. The first part was being escorted into a conference room with other applicants. And at the table for each of us applicants were a paper plate, cup, plastic knife and fork, poster paper and a 12" strip of tape and we were asked to build a hurricane proof tower that would not topple if they waved a flat board at it (simulating the wind.)

      I thought it was ridiculous because it was not like I was applying for an engineering position. And then, no reason was given why we were being given this task. Following the exercise, we were escorted by different supervisors of the company who interviewed and scored us on more Behavioral questions that was centered around previous customer service type of jobs that I had held.

      Again, be prepared by reflecting on previous jobs that you held involving the customer. The questions were not that difficult but there were lots of them.

      Finally, I dislike that they assign you to another position that you did not apply for. Even though I accepted, the offer is contingent on passing a background and drug testing.   Answer Question

See What ADT Security Services Employees Are Saying

StarStarStarStarStar   Current Project Manager in Miami, FL

Pros: “Good pay, great benefits, and great managers”“Good pay, great benefits, and great managers” – Full Review

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