AT&T Collections and Billing Representative Interview Questions | Glassdoor

AT&T Collections and Billing Representative Interview Questions

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Collections and Billing Representative Interview

Anonymous Employee in Orlando, FL
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at AT&T (Orlando, FL) in June 2014.

Interview

First section of the interview was about previous jobs, more specifically, my first job and my latest job. Interviewer asked technical, decision, and policy based questions. I was expected to answer each question using the S.T.A.R approach.

Interview Questions

  • Explain a time when you had to explain a smartphone app or provide smartphone specific technical assistance to someone.   Answer Question
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