AT&T Inside Sales Representative Interview Questions | Glassdoor

AT&T Inside Sales Representative Interview Questions

4 Interview Reviews

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Inside Sales Representative Interview

Anonymous Employee in Birmingham, AL
Accepted Offer
Positive Experience
Easy Interview

Application

The process took 1 day. I interviewed at AT&T (Birmingham, AL) in February 2012.

Interview

The lady was nice, explained the job through and through. Went into details about the salary that I found odd. Most jobs don't do that. Told me someone would be calling me in a few days to come in for an interview.

Interview Questions

  • Why am I looking to leave my current job?   Answer Question
  • How would I handle a customer's situation from beginning to end: Process of STAR- situation task action result   Answer Question

Other Interview Reviews for AT&T

  1.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 1 day. I interviewed at AT&T (Atlanta, GA) in September 2010.

    Interview

    I thought the interviewer had already made his mind prior to my arrival on his choices. I was the last candidate out of maybe 40-50 so he was pretty weary and it showed. He seemed almost bored from jump. Very polite but bored. I must admit, I was not totally prepared for the detailed probing nature of the questions. But I have been and am a very seasoned and accomplished salesman all my life and actually this job was really 3 levels below my skill set, but I digress. In his defense, I had my share of "can you repeat the questions". But I felt my answers were pretty good. Certainly had to better than a ton of the total dweebs I saw walking around the place, but again, I digress. At the end of the interview, we did a role play where I had 5 minutes to sell him a product. I KNOW I knocked that out of the park, but I may have had a few to many ummm's in the rst of the interview. My advice to the great unwashed. Prepare for situational questions. Think of what if type questions. Think of specific orders and events and good and bad orders/customers/dealings/events you have had to deal with and the SPECIFIC way you handled them. Be clear and concise. Avoid the ums. Believe me, when the rubber hits the road, you'd be surprised how hard it is to recall simple past events that you could usually recall in a skinny minute. Overakk, I hate to admit it, but I probably did blow it.

    Interview Questions

    • Please give me an example of a time when you had to come up with an alternative solution to a problem in a specific work situation.   Answer Question
  2.  

    Inside Sales Representative Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at AT&T (Oklahoma City, OK) in September 2010.

    Interview

    There are two parts: a data entry part which must be passed to go on to the 1:1 interview. The data entry is simply a recorded voice telling you their name, and address, and you are to put that information into the appropriate fields. The second part is usually with one of the managers, where they ask you some STAR model questions and then have you sell them something, like a TV package.

  3.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at AT&T in August 2011.

    Interview

    After applying on thier website, received email for a apptitude test the next weekend. Then received a call from staffing to interview. Interviewer asked about prior sales exp. Then sat down w/ a team and listened in on some incoming calls. The place had all the charm of a puppy mill.

    Interview Questions

    • Asked for examples of past sales problems w/ customers, and how it was resolved.   Answer Question
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