AT&T Premesis Technician Interview Questions | Glassdoor

AT&T Premesis Technician Interview Questions

Interviews at AT&T

51 Interview Reviews

Experience

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Getting an Interview
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2

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Premesis Technician Interview

Anonymous Interview Candidate in Dallas, TX
No Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 3 weeks. I interviewed at AT&T (Dallas, TX) in December 2015.

Interview

Took online assement. Went in for face to face. Ask you 6 questions and give an example of when. So tell us a time a customer was upset and how you handled it? Said they would call with in a week and i got no vall been three weeks now.

Interview Questions

Other Interview Reviews for AT&T

  1.  

    Premesis Technician Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at AT&T (Dallas, TX) in January 2013.

    Interview

    apply online, Iq test , 4 questions customers service interview. applied online after a month I got an email to schedule the iq test 50 questions in 50 minutes then we were scheduled the customer service interview

    Interview Questions


  2. Helpful (2)  

    Premesis Technician Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at AT&T (San Antonio, TX) in November 2015.

    Interview

    The interview process didn't take long at all..I took maybe 4 assessments and you'll know if you passed because they'll send you an invitation for an interview. It started out in a group setting where they spoke about the job, training etc etc. Then it followed by a one on one. Which there was basically no long talks just answered a few questions and that was it. I did the interview a week ago and I'm still awaiting on a phone call or email!

  3. Helpful (1)  

    Premesis Technician Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at AT&T (Dallas, TX) in October 2015.

    Interview

    Applied on 10/9/15. Took online assessments, there were like 3-4 of them. Was notified to set up an appointment and made it for 10/22/15. Started in a group where they explained the job in depth, after that was the 1 on 1 and did well in that. The interviewer told me I would be notified by HR in 7-10 days. On 11/2/15 I was contacted for an phone conference to talk about the conditional job offer pending a background check and drug test. 11/12/15 I received my official job offer.

    Interview Questions

    • Name a time where you had to deal with an unhappy customer. Customer service type questions   Answer Question

  4.  

    Premesis Technician Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ months. I interviewed at AT&T (Dallas, TX) in August 2015.

    Interview

    schedule interview online, take testing in person along with face to face interview, send you to drug screen, usually a long wait. it took them about 4 months to finally contact me

    Interview Questions

    • name a technical situation you were in and how did you handle it??….   1 Answer

  5. Helpful (20)  

    Premesis Technician Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at AT&T (Houston, TX) in October 2015.

    Interview

    First test consists of three parts (tricky word questions, objects and physics, and personality), next an ethics assessment. If you pass they let you know right away and schedule for a following interview which is supposed to show you what to expect to do in the job and a one on one interview. I'll get thorough that tomorrow.


  6. Helpful (2)  

    Premesis Technician Interview

    Anonymous Interview Candidate in Bakersfield, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at AT&T (Bakersfield, CA) in August 2015.

    Interview

    Applied online, received email notification for several tests for mechanical inclination and personality assessment. Afterwards I received email notification to schedule an interview. They told us about the position and the benefits package. After that they took us one by one into a separate room for one on one interviews where they asked a series of 4 questions.

    Interview Questions

    • Name a time when you helped or dealt with a customer who was upset or unhappy with your company? How did you respond, how did you resolve the issues and what was final outcome?   Answer Question

  7. Helpful (4)  

    Premesis Technician Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at AT&T (Dallas, TX) in March 2015.

    Interview

    Completed online application then accessment which as about ethics questions you agree or disagree with. Next day receieved 2 more assessments involving objects and physics questions. Finally email additional personality test then asked to come in for interview. This process took 1 1/2 weeks. Took written test then interview with manager. Send Conditional offer along with drug, background and physical fit accessment test. Offer Job.

    Interview Questions

    • How would handle a disgruntal customer who said last technician mess up line?   1 Answer
  8. Helpful (4)  

    Premesis Technician Interview

    Anonymous Employee in Anaheim, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at AT&T (Anaheim, CA) in April 2015.

    Interview

    Long, testing, interviews, and long waits between contacting me. They could have been more punctual on getting back to me on certain things. Also, they don't tell you that if you don't pass certain tests after being hired then you will lose your job and cannot re-apply for 6 months.

    Interview Questions


  9.  

    Premesis Technician Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at AT&T (Dallas, TX) in September 2015.

    Interview

    interview consisted of a group of maybe 30 people. before interview, a test was handed out and given 30 minutes to complete, test consisted of general comprehension question, nothing super difficult and in depth details of being a technician were not asked. afterwards those who passed (maybe 7-10 failed in my group) you were individually interviewed. interview was conducted by a technician manager (however this was said to be maybe be changing). several managers were present, but there were many too speed up the process as the interview itself was 1on1

    Interview Questions

    • name a tine that you demoed a new piece of technology to somenone   1 Answer

    Negotiation

    not much to negotiate during interview, wages and other detailed were handled by someone in hr


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