AT&T Retail Sales Consultant Interview Questions | Glassdoor

AT&T Retail Sales Consultant Interview Questions

Updated Sep 12, 2017
341 Interview Reviews

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Helpful (5)  

Retail Sales Consultant Interview

Anonymous Employee in New Bern, NC
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through an employee referral. I interviewed at AT&T (New Bern, NC) in August 2017.

Interview

Application; pre-assessment; assessment; phone interview; store interview... Awaiting response... The application process went really fast for me, after I submitted my application I received a recorded interview invitation after completing that I received a phone call from HR the next morning she scheduled a phone interview with the Regional Hiring manager for a few days away after that interview a week later I received a in store interview offer by HR for the next day, I went in for that interview today and It went extremely well. Hoping that I receive a job offer!

Interview Questions

Other Interview Reviews for AT&T

  1. Helpful (1)  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Harvey, LA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at AT&T (Harvey, LA) in August 2017.

    Interview

    Applied on a Thursday and got a phone call for an interview that Saturday for Monday. Interview went fast and I was prepared for all but one of the questions I was asked and I thought it went well. Tuesday night I received an email to complete an online interview and I did it that morning. I was supposed to get an email stating they received the interview... never did. Today I got the "thanks but no thanks email" The online interview was 10 questions for me with the last 5 being "what would you do in this situation" type questions.

    Interview Questions

    • Tell me about yourself   Answer Question
    • What's your availability   Answer Question
    • Name a time you were able to help someone with a new device [online interview]   Answer Question
    • Name a time you helped a difficult customer [online interview]   Answer Question
    • Name a time you were given an assignment at work that you didn't agree with in details, what did you do and what was the outcome. [online interview ]   Answer Question

  2. Helpful (1)  

    Retail Sales Consultant Interview

    Anonymous Employee in Dayton, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at AT&T (Dayton, OH).

    Interview

    Very easy depending on who is interviewing you. Mine was by a ARSM that was on his way out leaving and really he made an offer on the spot.

  3. Helpful (12)  

    Retail Sales Consultant Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at AT&T (Charlotte, NC).

    Interview

    I submitted my application online and a few days shortly received an email asking me to do a video interview. It takes about 10-15 minutes and they have about 5-10 prerecorded questions loaded on the screen that you have to answer. After that I received a call where I was scheduled for a phone interview for the following week. That phone interview was with the regional hiring manager and it was half her asking some job experience questions and then half giving me a lot of information about the position and what it entails. She then schedules me for an in store interview with the hiring manager.. the interview itself took about half an hour and it was pretty informal. Mostly just discussing my job experience and him going over what the position entails in his store. The day after I received a call with the offer. The entire process was long, it took about a month from the day I applied until I received an offer.

    Interview Questions


  4. Helpful (1)  

    Retail Sales Consultant Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at AT&T (Dallas, TX) in July 2017.

    Interview

    I applied online. I filled out basic information, included past work information, and resume/coverletter/references. Then there was a skill assessment. I got a call about 2 weeks later. There was a short phone interview. They asked if I could shadow someone at AT&T, I said yes. Then after the shadowing the manger asked me if I would like to join the team.

    Interview Questions

    • Describe a situation when you had to accomplish a goal with team members?   Answer Question

  5.  

    Retail Sales Consultant Interview

    Anonymous Employee in Tucson, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at AT&T (Tucson, AZ) in July 2017.

    Interview

    I applied for the full-time position and had to take a couple assessments as a pre-screening process. I passed that then got a call about a week later where they asked me about my experience and gave basic information about the job. We also scheduled a phone interview since the in-person interview would have to be in Mesa, Phoenix but I am from Tucson. I just finished the phone interview where the interviewer explained more about the job, benefits, commission, etc. We then moved onto behavioral interview questions. The woman on the phone was very friendly and the interview process went well as she made it easy to talk to her. She explained how if I were to get recommended to the store manager, I would get a call next week to schedule an in person interview.

    Interview Questions

    • Tell me about a time you had to persuade someone to do something.

      Tell me about a time you had to show someone how to use a certain product involving technology.

      Tell me about a time you went above and beyond for a customer.   Answer Question

  6.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Anniston, AL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at AT&T (Anniston, AL) in July 2017.

    Interview

    Right now it has been a very long process of online interviews. Its been about 2-3 weeks now. I just finished my second online interview and im waiting for approval on the position. All the contact that I have made with the company has been through email.

    Interview Questions

    • Give and example where you where told to do something by a manager or on a past job that you weren't ok with.   Answer Question

  7.  

    Retail Sales Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at AT&T.

    Interview

    Applied online and with in couple days they send a record video interview. If you pass that, there is one more phone interview that I have not taken yet. The video interview just ask simple questions of your availability and why you would like to join.

    Interview Questions

  8.  

    Retail Sales Consultant Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at AT&T.

    Interview

    quick and easy. If we can't connect in a short amount of time on morals and values, more than likely you will not get hired. the staff seems very nice.

    Interview Questions

    • nothing related to work. more so about my home life and things that interest me. also we talked about the schedule and hours I would be working. seniority based. the shifts actually worked in my favor so I didn't mind   1 Answer

  9. Helpful (2)  

    Retail Sales Consultant Interview

    Anonymous Employee in Syracuse, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at AT&T (Syracuse, NY) in June 2017.

    Interview

    Received a phone call from a recruiter, set phone interview for the next week. After phone interview, got a call the next day to set up Realistic Job Preview with management at att store. Went in, talked about general experience.

    Interview Questions

    • How did you deal with negative managers or coworkers in the past.   1 Answer
    • What kind of manager do you like? At att, or managers will constantly come by when you're with a customer to help close sales.   1 Answer
    • Where do you see yourself with ATT   1 Answer

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