AT&T Sales Consultant Interview Questions | Glassdoor

AT&T Sales Consultant Interview Questions

Updated May 2, 2017
41 Interview Reviews

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Sale Consultant Interview

Anonymous Employee
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. I interviewed at AT&T.

Interview

1 on 1 interview. Did a phone screen first, and asked simple question, like what to do in certain scenarios where a customer is mad etc.. The hiring process has change however since when I applied, they no go more in depth, and it's a group interview from my understanding with several 1st lever managers involved.

Interview Questions

  • How did you handle the last difficult situation you where in?   Answer Question

Other Interview Reviews for AT&T

  1.  

    Sales Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at AT&T.

    Interview

    Very straight forward went through a phone interview then met with store manager then I received a call later that day.Share your interview experience insights with job seekers so that they can know what to expect from the hiring process.

    Interview Questions

    • Tell me about a time you went the extra mile for your Share your interview experience insights with job seekers so that they can know what to expect from the hiring process.customer.   Answer Question

  2. Helpful (1)  

    Sales Consultant Interview

    Anonymous Employee in Macon, GA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at AT&T (Macon, GA) in December 2015.

    Interview

    The whole process took about a month. You must apply online, take a quiz, and also travel to a site to take a job simulation test that is nothing at all like what the job consists of; it is fairly easy to complete. After that you have to complete the background process and travel to a site to perform a drug screen. You will have an in person interview and know if you have an offer no later than a week. When you have the job, you then will be told your salary based on your credentials and then told somewhat about your actual job description. Orientation is when you get the full disclosure of what you will be doing and how things are ran per office/dept. accept or decline. also, all training is pass or fail

    Interview Questions


  3.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at AT&T in November 2015.

    Interview

    Phone interview with Felicia Williams. The interview had an awkward tone since she speaks like a robot. When it was my turn to ask questions she was very short and curt with me and rushed me through my last question.

    Interview Questions

    • Tell me about all of your past positions, titles and describe the duties.   Answer Question
    • Tell me about a time that you had to use persuasion? How did you persuade someone to do something you wanted them to do?   Answer Question
    • Tell me about a time you felt like someone was bending the rules and how did you deal with it?   Answer Question
    • Tell me about a time you were really proud of the work you did?   Answer Question
    • Tell me about a time you helped someone with technology that they were unfamiliar with.   Answer Question
    • Teach me something in 2 minutes or less.   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Consultant Interview

    Anonymous Interview Candidate in West Palm Beach, FL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at AT&T (West Palm Beach, FL).

    Interview

    long, lengthy, no word for a couple weeks then I would hear back from recruiter and advise me of the next step. Again interviewed and waited almost a month to hear back. Overall the communication was just not there.

    Interview Questions


  6. Helpful (2)  

    Sales Consultant Interview

    Anonymous Employee in Sunrise, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at AT&T (Sunrise, FL) in September 2015.

    Interview

    Have to take an assessment. Then if you pass you get an interview with the center manager or coach (supervisor). If they like you, you'll get an email to do background check and drug test. Then comes the offer letter.

    Interview Questions

    • What do you know about At&t? Sell me this pen. Some behavioral questions about customer service as well. Just depends on who interviews you.   Answer Question

    Negotiation

    You can ask for more money based on your experience.


  7.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Union, NJ
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at AT&T (Union, NJ) in August 2015.

    Interview

    it was ok if you have prior sales experience. The questions were all sales experience related about how tech savvy you are. it was for a 6 month temp to perm position. Although I was told there would be full training it still would of been very helpful with at least a yrs of sales and much more tech experience

    Interview Questions

    • what was the last gadget your brought   1 Answer

  8.  

    Sales Consultant Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. I interviewed at AT&T.

    Interview

    It went by pretty quick. After I applied online the process took 2 weeks until I took my assessment test. Then they scheduled me for an in-person interview 1 week after I took my test. The interview was straight forward. 10 questions (customer service related/sales related). Basically the typical what would you do in certain situation type questions. Then we did some role playing. Basically he was playing the customer and I was the representative and I'm suppose to make a sale to the customer. The interview was about 45 mins long.

    Interview Questions


  9.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Average Interview

    Application

    I applied online. I interviewed at AT&T.

    Interview

    I liked everything from start to finish a very interactive process.They pretty much went through how your typical day would be.I had a panel of two interviewers and they all took turns in asking me questions.At one point a senior manager walked in and also had some questions for me.I was also asked to do some role plays and also sale a cable tv to some one who has never heard of it.

    Interview Questions

    • Describe how you would handle an irate customer?   1 Answer

  10.  

    Sales Consultant Interview

    Anonymous Employee in Columbia, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ weeks. I interviewed at AT&T (Columbia, SC) in January 2015.

    Interview

    very basic questions for an interview why do you want to work for at&t , do you have any sales experience, describe yourself in one word , have you were been asked to do something unethical, f we were to contact your most recent boss what would she say about you and your work ethical

    Interview Questions

    • ? about your backgroundvery basic questions for an interview why do you want to work for at&t , do you have any sales experience, describe yourself in one word , have you were been asked to do something unethical, f we were to contact your most recent boss what would she say about you and your work ethical   1 Answer

    Negotiation

    novery basic questions for an interview why do you want to work for at&t , do you have any sales experience, describe yourself in one word , have you were been asked to do something unethical, f we were to contact your most recent boss what would she say about you and your work ethical


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