AT&T Tech Support Interview Questions | Glassdoor

AT&T Tech Support Interview Questions

3 Interview Reviews

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Tech Support Interview

Anonymous Employee in San Francisco, CA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 1 day. I interviewed at AT&T (San Francisco, CA).

Interview

Went to an Open House, was hired the same time. Very simple questions. I have nothing else to say, really. It was an entry level job. Dress nicely and bring your resume.

Interview Questions

  • Explain how to do (something interviewer doesn't know about)   Answer Question

Other Interview Reviews for AT&T

  1.  

    Tech Support Interview

    Anonymous Employee in Atwater, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at AT&T (Atwater, CA).

    Interview

    applied online then called a number afterwards to complete he process. went in tio take the skill test ( mostly typing and dictation). called back another day to intervue with hiring manager. Called back a third time for drug test. then finally after that I was hired and spent the next 6 weeks in paid trainng in a classroom enviroment for my new job before I hit the floor.

    Interview Questions

    • No questionasked was dificult to answer. Pretty stadard questions.   Answer Question

    Negotiation

    as a bargained emplaoyee negoiations were unnessesary

  2.  

    Tech Support Interview

    Anonymous Employee in Paramus, NJ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at AT&T (Paramus, NJ) in December 2008.

    Interview

    Was asked what courses if any, I didn't like at school and why.
    Was asked how I would rate performance of level one support representative, versus
    level 2, and the fact that level 2 are expected to handle client's issues with better experience and performance and deliver results and achieve satisfaction.

    Interview Questions

    • Describe , if you were a manager, how you would design performance measurement contest between two dissimilar teams (different duties) and how you would rate them and calculate results. (was time-limited written test)   1 Answer

    Negotiation

    It was under a bargained union agreement so there was no negotiation phase.

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