Advance Auto Parts Commercial Account Manager Interview Questions | Glassdoor

Advance Auto Parts Commercial Account Manager Interview Questions

13 Interview Reviews

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Helpful (7)  

Commercial Account Manager Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 days. I interviewed at Advance Auto Parts in April 2016.

Interview

Phone interview, then panel interview with district manager and commercial sales manager, then phone call with regional Vice President. After that you get an offer, contingent upon mvr record. Interview questions are in STAR format.

Interview Questions

  • Tell me about a time you used your competitive advantage to sell a product.   Answer Question
  • Tell me about a time where you solved a problem and went above and beyond.   Answer Question
  • What is your primary and secondary role in sales?   Answer Question
  • What are the most important traits a salesperson can have?   Answer Question
  • What would your manager say about you (good and bad)?   Answer Question

Negotiation

No negotiation on salary. Was offered the max. Salary is low with huge potential for bonuses.

Other Interview Reviews for Advance Auto Parts

  1. Helpful (2)  

    Commercial Account Manager Interview

    Anonymous Interview Candidate in Portland, OR
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Advance Auto Parts (Portland, OR) in October 2015.

    Interview

    Applied on line. District Manger called and we did a phone interview. Took assesment test online. Did a panel interview. The panel interview was 2 local DM and 1 Regional Commercial Manager. Took about an hour. They introduced themselves one by one an told me how long they were with the company. Then asked me to tell them about me and my job history. Not sure what they were lookng for. I think I should have bragged more about my sucesss with each company. Will find out on Tuesday if i get the job

    Interview Questions

    • When was the last time you visted one of our stores? What is the prmary and secondary role in sales? Tell me about the time you had a goal and there was an obstacle in the way. What was the obastacle and how did you overcome it.   Answer Question

  2.  

    Commercial Account Manager Interview

    Anonymous Interview Candidate in Indianapolis, IN
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Advance Auto Parts (Indianapolis, IN) in April 2015.

    Interview

    Long online application, similar to other retail stores. Phone interview and screening, then in person interview. Many questions about how you handle various situations, how you will grow business, what you would do in hypothetical situations, etc. Position offered really GREAT benefits and perks. Interviewer was an owner who had sold out to corporate, had a personal investment in the success of the company, and truly wanted more than an employee. Was very impressed.

    Interview Questions

    • What's the hardest problem you have faced   1 Answer

  3. Helpful (5)  

    Commercial Account Manager Interview

    Anonymous Employee
    Accepted Offer
    Average Interview

    Application

    I applied online. I interviewed at Advance Auto Parts.

    Interview

    The company will make you go through what is probably a very typical hiring process while the assessment you are required to take in the beginning is very long & you answer the questions over & over.

    1. Assessment (Very Long)
    2. HR Phone Interview
    3. Face-to-face interview / panel interview

    Interview Questions

    • Can you handle being micro-managed   1 Answer

    Negotiation

    Normal


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  5. Helpful (1)  

    Commercial Account Manager Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Advance Auto Parts (Charlotte, NC).

    Interview

    The interview process was straightforward and easy

    Interview Questions

    Negotiation

    Didn't negotiate


  6. Helpful (1)  

    Commercial Account Manager Interview

    Anonymous Interview Candidate in Toledo, OH
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Advance Auto Parts (Toledo, OH) in July 2013.

    Interview

    Mine started with online, application, then panel interview with commercial sales manager, retail district manager and HR manager, questions are basic in star format. A few days after I was contacted for a ride along in the field, spent a few hours with the rep made sales calls visited retail store... This is where it gets weird. After that I was told by hiring manager that a new round of interviews would be opened to see if anyone else would qualify as well. I then received a phone call to tell me that someone did and would spend a day in the field as well. At this point I offered to spend a day in the field with a retail manager and this offer was accepted. After great feedback I was told I would be moving forward. The hr manager contacted me for my background check info and all I had to do was interview with RVP and an offer would be made. Interview with RVP was over phone and a few basic questions were asked, pretty causal. Later that day the hiring manager told me all went well and said a blessing was given for an offer. She didn't make one and instead asked me to lunch and said an offer would be given by the end. Day of lunch called and told it was cancelled and agreed to meet at a Starbucks at this time she starting interview me again and said an internal candidate expressed interest so she wanted to make sure I was the right fit. Mind you the listing was pulled and I'm in background. I was told the next day she would let me know... At this point I was told I have the job twice. Next day no phone call but an email saying no decision was made. The following Tuesday I get a phone call saying I wasn't being hired because she wanted to start a new search for someone with more experience in automotive. The following day I get a letter in the mail saying my background returned clear and was ok to start work for them.

    Interview Questions

    • Star format. Situational questions. How do you lead a team of sales reps that you have no authority over?   Answer Question

  7. Helpful (3)  

    Commercial Account Manager Interview

    Anonymous Interview Candidate in Greensboro, NC
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Advance Auto Parts (Greensboro, NC) in February 2012.

    Interview

    The hiring process takes almost a full month. The final step is a panel interview.

    Interview Questions


  8.  

    Commercial Account Manager Interview

    Anonymous Employee in Baton Rouge, LA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Advance Auto Parts (Baton Rouge, LA) in January 2012.

    Interview

    Tell me about a time you failed to meet your quota. How many people have you manage. Tell me about a time you had a team member fail what did you do. Tell me about at time you had to write and action plan what was the outcome.

    Interview Questions

    Negotiation

    non negotiable.


  9. Helpful (3)  

    Commercial Account Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2 weeks. I interviewed at Advance Auto Parts.

    Interview

    Applied online. Sales Manager contacted me within a week of applying. Had a phone interview with sales manager, hr manager and regional vice president.

    Interview Questions

    • Tell me about a time when a customer stopped doing business with you and how did you handle it?   Answer Question

  10. Helpful (1)  

    Commercial Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 3 weeks. I interviewed at Advance Auto Parts in December 2011.

    Interview

    Submitted my resume to job posting. 1 month later, got an email telling me that I had been selected for a phone interview with HR. Set up a time and had phone interview. It was not difficult, HR asked questions regarding my previous experience. He pretty much went down my Resume. He then told me that he wanted to move me thru to the next process which was to have a phone interview with the Sales Manager. I received an email telling me that I had been selected to interview with the Sales Manager. Now here's the problem.....My time for the interview was set up for 9:00 am. He called me at 9:24 am and stated that something came up and apologized. He said he would call me back in 5 minutes. Well that was another 12 or so minutes later. During the phone interview, he talked about himself and the job and I found myself having to defend my previous work history which was Outside Sales and Account Management. He had not even taken the time to read my resume before interviewing me. I spent days preparing for my phone interview and I could not even get the courtesy of him reading about my past work history before talking with me. I definitely would not want to work for this company after that experience.

    Interview Questions

    • None of the questions were difficult, because he barely asked any!   Answer Question

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