Advance Auto Parts Interview Questions | Glassdoor

Advance Auto Parts Interview Questions

Updated Sep 23, 2017
343 Interview Reviews

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  1.  

    Mobile Parts Pro Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Advance Auto Parts (Houston, TX) in March 2017.

    Interview

    Basically we just sat down and he ask me if I had previous experience with customer service, also what type of other jobs I had, a little bit about my personalities. And lastly, if I had any automotive experience.

    Interview Questions

    • If I have any previous customer service experiences and how good I was with the clients being bilingual.   Answer Question

  2.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Advance Auto Parts.

    Interview

    Applications are submitted via the internet. Manager scrolls through very long list and chooses his preferences. Candidates are called in for interview with general manager and district manager. They are asked a series of questions and then onto the next potential hire.

    Interview Questions

    • The basics: what are you strengths/weakness', customers service questions, auto parts knowledge questions, some ethical questions.   1 Answer
  3. Helpful (1)  

    Retail Parts Pro Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Advance Auto Parts (Chicago, IL) in February 2017.

    Interview

    Interviewed with the DM. I had previous experience so he didn't ask me any automotive questions. His main concern was whether or not I was ASE test ready, which I was.

    Interview Questions

    • Can you recall a time when you had to tell a customer "no?"   1 Answer

  4.  

    Delivery Driver Interview

    Anonymous Employee in Morgantown, KY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Advance Auto Parts (Morgantown, KY).

    Interview

    SAT with GM and talked about my role in a other franchise operation. We talked about the wide range get of retail sales and operations to see that I had a good working knowledge of procedural aspects as well as customer service and our go to exceed the competition in customer satisfaction

    Interview Questions

    • Why I thought that I would be a good candidate for the position   Answer Question

    Negotiation

    I was made an offer and I ould have liked to have been able to negotiate on hours and pay. Over all the experience was exciting f.


  5.  

    DIY SALES Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Advance Auto Parts (New York, NY).

    Interview

    One on one, asked about general car knowledge. Began with identifying the various parts of a car (engine, radiator, brakes, calipers, fuel rail, etc.) then got progressively harder leading to questions on fuel injection, timing, suspension (camber and toe). I was then asked what kind of car I recently worked on.

    Interview Questions

    • What are the components of an A/C system?   1 Answer

  6.  

    District Manager Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Advance Auto Parts (Houston, TX).

    Interview

    Panel INTERVIEW WITH RVP, HR, LP and DM'S. Role played on possible issues, opportunity and training. Answered questions about the resume and spoke about company future. Asked about relocation and career goals. RVP had been with the company twenty five years so his background was very interesting

    Interview Questions


  7.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Advance Auto Parts (New York, NY).

    Interview

    The store manager asked some basic automotive questions. Ex; how an engine works, describe the brake system. It all went well and i recieved a job offer on the spot. The manager explained the pay and benefits. We negotiated my pay which was slightly higher than other sales associates currently employed.

    Interview Questions

  8.  

    Team Manager Interview

    Anonymous Interview Candidate in La Vergne, TN
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Advance Auto Parts (La Vergne, TN).

    Interview

    Phone interview with recruiter with follow ups with HR and GM. Recruiter and HR were easy to talk to. GM came off as pompous and seemed to be looking for specific answers to behavioral questions.

    Interview Questions


  9.  

    Store Manager Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Advance Auto Parts (Baltimore, MD).

    Interview

    There was a couple phone interviews, then an interview in a store with two District managers, the process took about two months wich was the first red flag, i interviewed well, but the hiring District manager decided to go on vacation in the middle of my hiring process , then i recieved an offer letter in the mail with a congratulations, a packet about bonuses and benefits wich all weren't very good, and a follow up phone call,

    Interview Questions

    Negotiation

    Wasn't able to negotiate,


  10.  

    Retail Parts Pro Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Advance Auto Parts (Knoxville, TN) in December 2016.

    Interview

    Had to first meet with the General Manager of the store I was interested in being promoted to, then a second interview with that store's District Manager. The procedure for hiring a Team Member, to a higher position within the Company, is the same as if I had been a "new hire" to the Company.

    Interview Questions

    • What did I think was my strong point, when it came to training and managing other Team Members.   1 Answer

See What Advance Auto Parts Employees Are Saying

StarStarStarStarStar     Former Commercial Parts Pro

Pros: “Always hiring. Will work with you schedule as much as possible. Full time employees get bonuses and good PTO.”“Always hiring. Will work with you schedule as much as possible. Full time employees get bonuses and good PTO.” – Full Review

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