Aetna Claim Benefit Specialist Interview Questions | Glassdoor

Aetna Claim Benefit Specialist Interview Questions

12 Interview Reviews

Experience

Experience
83%
8%
8%

Getting an Interview

Getting an Interview
60%
10%
10%
10
10

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy

12 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Claim Benefit Specialist Interview

Anonymous Employee in Phoenix, AZ
Accepted Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took 12+ months. I interviewed at Aetna (Phoenix, AZ).

Interview

Friendly and quick and easy. Very common questions asked. Once i interviewed it took over a year to start.. So the hiring process was long due to it being a state contract.

Interview Questions

Other Interview Reviews for Aetna

  1. Helpful (2)  

    Claim Benefit Specialist Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Aetna (Houston, TX) in September 2015.

    Interview

    The interview process was lengthy. You first get called for a phone interview. Then if you do well you get offered to do a face to face which you will be interviewed by 2 supervisors and a manager. It took 2 days to hear back that I got moved to the next step which was filling out another application and to take my drug test. Everything took 4 weeks to complete.

    Interview Questions

    • They weren't your basic interview questions. Some of them were very hard. They really wanted to make sure I was willing to work overtime.   Answer Question

  2. Helpful (4)  

    Claim Benefit Specialist Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Aetna (Houston, TX) in August 2015.

    Interview

    I received a call from an Aetna recruiter, then about a week later i went to the office to speak with the manager, my interview process took 1 1/2 hours. I talked with 3 interviewers. It took them 2 weeks to make me an offer in writing. I then took the drug test. I have been working with GIS (AETNA, INC - PRE-EMPLOYMENT BACKGROUND Vendor) for 2 weeks now. I am still waiting, I have held licenses with TDI so i know my background is clean. I hope to start soon.in the meantime i wait.

    Interview Questions

    • They had a list of over 25 questions and each person picked about 5 questions each. I interviewed with 3 people. All of them were pleasant, professional and efficient. IMO   1 Answer
  3. Helpful (3)  

    Claim Benefit Specialist Interview

    Anonymous Interview Candidate in Arlington, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4+ months. I interviewed at Aetna (Arlington, TX) in August 2015.

    Interview

    Initially it took 2 months for a phone interview, then I received a call 2 days later to schedule (Aug 31st) a face-to-face interview. Interview went really well and interviews were very pleasant. Two days (Sept 2nd) after the face-to-face I received an application and consent for a background check. Two weeks later GIS requested add'l information on( Sept 10th). I never rec'd feedback either way now we are mid way into Oct. I know I don't have anything on my background because of previous jobs I held. I'm not sure what's going on behind the scenes but I am remaining optimistic as I continue my job search.

    Interview Questions

    • In your previous employment , what was your companies projected profits and how did you come to learn it.   Answer Question

  4. Helpful (2)  

    Claim Benefit Specialist Interview

    Anonymous Employee in Fresno, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 4 weeks. I interviewed at Aetna (Fresno, CA) in January 2015.

    Interview

    Very Easy Good. Met with different managers and they asked various questions about work history ect. Felt very comfortable. Questions a lot about attendance ect. Also, about how much you can process and about working overtime.

    Interview Questions


  5. Helpful (2)  

    Claim Benefit Specialist Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 4+ weeks. I interviewed at Aetna (Pittsburgh, PA) in July 2014.

    Interview

    VERY Lengthy Hiring Process. You apply for the position, then have a telephone interview, then a face to face interview with the Hiring Manager. Then you get a call to complete an "Official Application" This is what they use for the background check and reference check.. Then they call to offer the position and then you go for a drug test.

    Interview Questions


  6.  

    Claim Benefit Specialist Interview

    Anonymous Employee in New Albany, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Aetna (New Albany, OH) in July 2012.

    Interview

    Applied online. 2 weeks later got a call from talent...basic interview then was scheduled for a face to face with hiring manager onsite. Seemed rushed with the hiring manger, asked basic customer service type questions, which I thought was odd since the job I applied for wasnt customer service based but had no issues answering the questions. 2 weeks later got a call to complete online application. A few days later received a call from HR that I needed to submit W2's for two positions I've held in the past to verify employment. I received an email a couple days letter with drug test information and formal letter of employment.

    Interview Questions

    • Name a time when you dealt with an upset customer and how did you handle it.   Answer Question

  7. Helpful (3)  

    Claim Benefit Specialist Interview

    Anonymous Employee in Arlington, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Aetna (Arlington, TX) in May 2012.

    Interview

    All was possible and extremely professional once it was determined I was fully capable of performing the job duties. Everything seemed to be optimistic until the actual 'training' and job functions began.

  8.  

    Claim Benefit Specialist Interview

    Anonymous Employee in Green Tree, Allegheny, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Aetna (Green Tree, Allegheny, PA) in April 2012.

    Interview

    first phone interview, second is face to face with 2 supervisors, third was a telephone offer for the position. all in all the process is very laid back and non stressful. Both supervisors (one of which had left the company before i started) were friendly. the experience was positive and would not be nervous of the process at all

    Interview Questions

    • Why should we hire you for the medicare benefit claim specialst   1 Answer
    • do research on the company especially core values   1 Answer

  9.  

    Claims Benefit Specialist Interview

    Anonymous Employee in High Point, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Aetna (High Point, NC) in February 2012.

    Interview

    I had a phone interview first and then came into the office for a second Interview. I was interviewed by a supervisor for the department and an employee. I was referred by a current employee who I worked with at her part time job.

    Interview Questions


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.