Aetna Case Manager (RN) Interview Questions

Updated Oct 4, 2015
13 Interview Reviews

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Helpful (4)  

RN Case Manager Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Aetna.

Interview

Received a phone call from HR to do a phone screen first. A couple of days later was called by local office for an in person interview. Was interviewed by manager in person with another manager on the phone. Job was then put on hold so did not receive an offer for about a month.

Interview Questions

  • If parent called asking how to flush line, how would you help?   Answer Question

Other Interview Reviews for Aetna

  1. Helpful (5)  

    RN Case Manager Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Aetna (Boston, MA) in April 2015.

    Interview

    i got a phone interview and followed with face to face, the interviewers are very nice and helpful, the phone interview asked about basic typical interview questions, such as your weakness and your strength, and your background. you will need to think quickly and the interview last about 40-45 mins

    Interview Questions

  2. Helpful (2)  

    RN Case Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Aetna.

    Interview

    Went well. No complaints. Overall a good experience. Contacted by a recruiter. Interview done at office. Went well . No complaints. Went well no complaints. A positive experience. Great experience overall

    Interview Questions

    Reasons for Declining

    Found a better opportunity

  3. Helpful (3)  

    Case Manager (RN) Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. I interviewed at Aetna in June 2013.

    Interview

    I was interviewed over the phone and there were at least 4 to 5 managers. I was already nervous so knowing that it was going to be MORE than the average 1-3 only increased my anxiety and made me very, very nervous. They asked me questions mainly about case management and how I would handle a situation. For example, what 3 things would be most important before discharging a member who was receiving CM services.

    Interview Questions

    • They all were difficult only because I was very nervous, lol. But, I survived   Answer Question

    Negotiation

    The amount offered was satisfying it was more than I expected.

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  5. Helpful (10)  

    RN Case Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Aetna.

    Interview

    Interviewed for 2 jobs and still waiting to hear back on last phone interview 1 month ago. My status on the website says "under consideration" and I was invited via Email to submit an application and signature page for a background check. My fingers remain crossed.

    Interview Questions

    • Given a scenario and asking to be specific in describing a similiar situation and how it was handled.   Answer Question
  6. Helpful (1)  

    Case Manager (RN) Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Aetna (Atlanta, GA) in January 2013.

    Interview

    2 Interviews and a couple of scheduling/offer calls with Human Resources. One face-to-face interview. Hard to locate the correct office, but enjoyable. Mostly quetioned about my prior experience and then we discussed the position I was applying for.

    Negotiation

    Yes, but not much wiggle room.

  7.  

    Case Manager (RN) Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Aetna (Sacramento, CA) in January 2013.

    Interview

    Phone, 1:1 and then peer interview Sat with manager and discussed the role and how it works. Then I met with peer nurses and just talked about the job. Prior to the actual meeting there was a phone screening with the recruiter

    Interview Questions

  8.  

    RN Case Manager Interview

    Anonymous Employee in Blue Bell, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Aetna (Blue Bell, PA) in July 2012.

    Interview

    phone , then in person interview with two managers, was not a difficult process no real negotiation, low salaries, only had one interview, and it seemed like if you had the credentials you would get the job, not challenging at all

    Negotiation

    there was no negotiation, low salary offered

  9. Helpful (3)  

    RN Case Manager Interview

    Anonymous Employee in Hartford, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Aetna (Hartford, CT) in March 2012.

    Interview

    Applied on line for several positions. A few weeks passed before initial call. Interviewed for one position by several people, all friendly and clear in expectations of position, and what I could expect for call back time frame. All sounded positive, but then I was called to interview for another position. My impression was I was pulled from a candidate pool even though I was not selected for the position I initially applied for. Second interview went well, follow up and offer was within 2 weeks. Very thorough orientation and training.

    Interview Questions

    • One manager asked me " What about you would you not want me to know as your manager? " Bit of a head game. That was not the manager that hired me, and that I now work for thankfully.   Answer Question

    Negotiation

    Not much room for negotiation of salary, but it was the low end of fair market and made up the difference in what I would have preferred within 1 year.

  10. Helpful (1)  

    Case Manager (RN) Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Aetna in March 2012.

    Interview

    Phone interviews followed by face to face. Interview process went smoothly - very organized. Be prepared to describe your background and how you can apply it to the current position.

    Interview Questions

    • The questions were based on gaining knowledge on my clinical expertise, my ability to assist members with empathy and getting an understanding on my level of flexibility. Questions were appropriate for the position.   Answer Question

    Negotiation

    No negotiation

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