Aetna Interview Questions | Glassdoor

Aetna Interview Questions

Updated Apr 26, 2017
457 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Inbound Customer Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Aetna (Atlanta, GA) in July 2016.

    Interview

    I truly enjoyed my interview process. It was unexpected and very short notice however, it was very fruitful. I enjoyed talking with the management team and really was in pressed way the professional behavior!

    Interview Questions

    • What do you know about Aetna ?   1 Answer

  2. Helpful (3)  

    Clinical Case Manager Interview

    Anonymous Employee in Tucson, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Aetna (Tucson, AZ).

    Interview

    The managers explain the process, the history of Aetna, expectations, and some past case examples. Honestly was the best interview process I ever had. It seemed they took all the past errors, success, and feedback to develop their interview process.

    Interview Questions

    • Why do you want to work for Aetna?   1 Answer

    Negotiation

    No need to negotiate their salary was overly fair.


  3. Helpful (2)  

    LG Underwriter Interview

    Anonymous Interview Candidate in Blue Bell, PA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Aetna (Blue Bell, PA) in June 2016.

    Interview

    Applied online through Indeed. Had a brief phone interview with a recruiter followed by an in-person interview with 3 managers about 2 weeks later. All employees were very friendly and genuine people.

    Interview Questions

    • Do you think it's better to be a jack of all trades or a person who specializes in one thing specifically?   1 Answer
    • Describe an ideal working relationship with your boss/co-workers/internal customers.   Answer Question
    • Give an example of a time you had to take initiative.   Answer Question
    • Give an example of how your work was impeded and how you handled it.   Answer Question
    • What do you think the most difficult aspect of underwriting would be?   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Financial Analyst Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Aetna.

    Interview

    Was a 15 minute phone screen with human resources. First, they started off with administrative questions such as can you make the commute or what is your desired salary. Then they explained the position, which they couldn't do very well because they weren't in finance (she just read the job description word for word). Lastly they asked a few brief situational questions.

    Interview Questions


  6.  

    Administrative Assistant Interview

    Anonymous Interview Candidate in Hartford, CT
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Aetna (Hartford, CT) in June 2016.

    Interview

    over phone with recruiter- process took four days. I applied online from a employee referral and was contacted by a recruiter within a couple of days. We set up a time to talk on the phone within the next week.

    Interview Questions

    • name a time you have been faced with a challenging situation and how did you handle it   Answer Question

  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Franklin, TN
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through other source. The process took 3 days. I interviewed at Aetna (Franklin, TN) in June 2016.

    Interview

    The process was surprisingly lengthy. It actually took an hour and a half & included 5 or 6 pages of pretty difficult questions ranging from explain the last 9 jobs you've held over a 20 year career, exactly what you did at each one & why you left. That was just the beginning with the department head. Then she brought in another manager and we started all over again with detailed descriptions of the past 20 years old my work history. Plus the usual queries about where would I be in 5 years & how did I handle serious mistake or conflict at a past job. All this & I didn't even get the job.

    Interview Questions


  8.  

    State Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Aetna.

    Interview

    Multiple phone interviews. Very straight forward questions, but must be prepared in the event that more difficult or non-standard questions are asked. Had first interview roughly 3-4 weeks after I applied. Follow-up phone interview was two weeks after the initial interview.

    Interview Questions

    • I don't recall the questions, but none stuck out as extremely random or difficult.   Answer Question

  9. Helpful (1)  

    Case Manager (RN) Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Aetna.

    Interview

    I was contacted 2 weeks after applying. The recruited who contacted me set up a phone interview. When they called the person interviewing me completely rushed through the interview and said she didn't even have my resume in front of her and basically asked me to dictate it to her. After I basically read her my resume, she then proceeded to tell me about the job. She then told me a manager would be reaching out to me within a few days. A week later I get a generic email telling me I'm not qualified for the position even though I met every criteria they asked for in the job requisition. If a candidate isn't qualified, then why bother calling at all. Thanks Aetna for wasting my time!

    Interview Questions

    • Can you tell me how long you've been a nurse? I don't have your resume in front of me.   Answer Question

  10. Helpful (5)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Wichita, KS
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Aetna (Wichita, KS).

    Interview

    Face to face interview. General customer service type questions. Had first interview with supervisor and was then passed on to upper level supervisor. I believe you are not passed on unless they like you and are prepared to consider hiring you

    Interview Questions

    • Will you have a problem committing to the training schedule   1 Answer

  11. Helpful (1)  

    Director Interview

    Anonymous Interview Candidate in Philadelphia, PA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Aetna (Philadelphia, PA) in May 2016.

    Interview

    3 interviews, 2 on phone, one in person. All told me they would love to have me on their team. Later received feedback that I wasn't dynamic enough. So in the end 6 hours spent and not dynamic enough?

    Interview Questions

    • I'm thinking you are around my age right? Do you have any kids?   1 Answer

See What Aetna Employees Are Saying

6 people found this helpful

Star Star Star Star Star   Current Plan Sponsor Liaison in Hartford, CT

Pros: “Working from home is great I can roll out of bed and get straight to work. They have a lot of wellness programs and discount programs for employees to utilize.”“Working from home is great I can roll out of bed and get straight to work. They have a lot of wellness programs and discount programs for employees to utilize.” – Full Review

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