Age UK (The National Charity) Interview Questions | Glassdoor

Age UK (The National Charity) Interview Questions

Interviews at Age UK (The National Charity)

24 Interview Reviews

Experience

Experience
57%
13%
30%

Getting an Interview

Getting an Interview
63%
18%
14%
5

Difficulty

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Average

Difficulty

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  1.  

    Policy Manager Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Age UK (The National Charity) (London, England (UK)) in August 2016.

    Interview

    Presentation, followed by competency based interview in front of two people. In total, lasted about an hour. Most of the questions were pretty straightforward - how you would influence people, management experience, etc. However, they opened with an unusual question about policy (that couldn't necessarily have been guessed by researching the company and policy area in advance).

    Interview Questions


  2. Helpful (1)  

    Administrative Officer Interview

    Anonymous Employee in Swansea, Wales (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Age UK (The National Charity) (Swansea, Wales (UK)) in October 2016.

    Interview

    Application was quite long but detailed and easy to answer. Around a fortnight later I was invited to interview which took place 9 days later. Interviewed for Age Cymru. I was interviewed by the two managers of the specific service that I am working with.

    Interview Questions

    • What do you know about Age Cymru and their services?   Answer Question
    • What is your experience of administration?   Answer Question
    • What is the best customer service you have ever received and what have you learned from this?   Answer Question
    • How have you helped vulnerable people by providing services?   Answer Question
    • Tell us about a time when you have shown excellent problem solving skills.   Answer Question

    Negotiation

    No negotiation needed, started the week later but employer seemed flexible with when I could start.

  3.  

    Marketing Officer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Age UK (The National Charity).

    Interview

    Normal application form, followed by a call to interview. Requested to complete pre-prepared presentation, a desk task and an interview.

    The questions were fair, and the panel gave a good cross section of the organisation. Plenty of time and opportunity to put my answers across, and was given the chance to ask questions of my own.

    Interview Questions

    • Do you expect to be working here by the end of the three year contract?   1 Answer

  4.  

    Accepted Offer

    Interview

    Treat the interview as you would a face to face interview. If it can be seen on screen, make sure it’s smart and presentable. By doing this, you are showing you’re interviewer that you’re taking the interview seriously.

    Interview Questions

    • the quieter the surroundings, the fewer the distractions. Let your family/housemates know that you’ve got an interview and ask them to keep the noise down for an hour or so. This goes for pets – you don’t really want an attention seeking cat putting you off your answers.   Answer Question

  5. Helpful (1)  

    Support Worker Interview

    Anonymous Employee in Flitwick, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at Age UK (The National Charity) (Flitwick, England (UK)) in March 2015.

    Interview

    Very informal process. The only real response to several questions was yes or no, interviewer was confirming that I knew what was involved rather than assessing my skill set. I believe it was set up in this way to get a feel of my personality

    Interview Questions


  6.  

    Cook Interview

    Anonymous Interview Candidate in Haywards Heath, England (UK)
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Age UK (The National Charity) (Haywards Heath, England (UK)) in December 2016.

    Interview

    Interviewed by centre manager and someone from regional office . Made to feel welcome .Checked CV and right to work documents.
    Asked to prove practical skills cooking in centre. Certainly got their moneys worth.Do not feed their kitchen volunteers lunch ,one volunteer 83 lived on her own worked hard all morning had to bring her own lunch.

    Interview Questions


  7.  

    Research Associate Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Age UK (The National Charity) (London, England (UK)).

    Interview

    Applied online and I was invited to interview with 2 people. The interview followed the exact questions on the online application as well as further questions about interacting with the public which were not on the online application form

    Interview Questions

    • Tell us about how you would interact with a negative audience?   Answer Question
  8. Helpful (3)  

    Sales Assistant Interview

    Anonymous Employee in Halesowen, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Age UK (The National Charity) (Halesowen, England (UK)) in January 2013.

    Interview

    One to one interview, questions and scenarios, times available to work, any holidays, how I would handle and awkward customer and what are my ambitions for the future and how would i get to work

    Interview Questions


  9. Helpful (3)  

    Sales Assistant Interview

    Anonymous Interview Candidate in Norwich, England (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Age UK (The National Charity) (Norwich, England (UK)) in February 2018.

    Interview

    Interviewed by the Area Manger and the Shop Manager. Most of the questions asked were of the traditional variety. Knowledge of the work of Age UK and general non-profit work environment and issues is required

    Interview Questions

    • How do you think working in a charity shop would differ from an ordinary retail environment?   Answer Question

  10.  

    Marketing Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Age UK (The National Charity).

    Interview

    It was a panel interview with two members of staff. There was no assessment. The staff were polite but did not particularly sell the role to me. The feedback was not very helpful as I was not successful but they said it was a great interview.

    Interview Questions


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