Aflac Interview Question: All hypothetical questions so... | Glassdoor

Interview Question

Customer Service Specialist IV Interview Columbus, GA

All hypothetical questions so you can make something up. It

  all relates to the fact that you will be dealing with angry, upset, whiny callers everyday so just have some made up scenarios ready on how you calmed someone down, diffused a situation, and if/when you had to get management/supervisor involved.

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