Ally Financial Call Center Account Representative Interview Questions | Glassdoor

Ally Financial Call Center Account Representative Interview Questions

Interviews at Ally Financial

1 Interview Review

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

 

Call Center Account Representative Interview

Anonymous Interview Candidate in Lewisville, TX
Declined Offer
Positive Experience
Easy Interview

Application

I applied online. The process took a week. I interviewed at Ally Financial (Lewisville, TX) in August 2015.

Interview

I applied on a Friday, received a phone screening from HR on a Tuesday and was able to come in for an interview that Friday. The interview process was very smooth and simple. There wasn't any difficult questions that were asked. Mostly discussed the position at hand since I was more experienced in back stage collections. This position was a front stage collections.

Interview Questions

  • What is the first thing that you do when a customer is enraged on a call?   3 Answers
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.