Altria TSM Interview Questions | Glassdoor

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Altria TSM Interview Questions

Updated Jan 8, 2018
15 Interview Reviews

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TSM Interview

Anonymous Employee in Columbia, MD
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Altria (Columbia, MD) in November 2017.

Interview

I applied online on their web portal, Unit Manager called me for screening interview. After that I received call for panel interview. If panel interview went well they will call for a day in market.

Interview Questions

  • Tell me situation when you had conflict with your boss using STAR.   Answer Question

Other Interview Reviews for Altria

  1.  

    TSM Interview

    Anonymous Interview Candidate in Rutgers, NJ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 8 weeks. I interviewed at Altria (Rutgers, NJ) in October 2017.

    Interview

    I applied through my college job search. The interview process consisted of 3 phases. The first was a behavioral interview that lasted about an hour. It took them about 2 weeks to follow up with scheduling for a second round, which was a case study about a hypothetical coffee shop where you must provide recommendations to the coffee shop. Again another 2 weeks went by and finally I heard back from the telling me that I did an outstanding job and that I made it to the final round which was a "Day in Life". I spend literally all day with them, 8am-4pm. They showed me what the typical day consisted of and I had to the opportunity to ask a lot of questions. I was taken out to lunch and obviously you have to keep in mind that the entire day is a long interview. The final question I was asked was "Are you willing to relocate?"

    Now I am very family oriented and relocating was an option, however not to the middle of no where. (I'm pretty sure they only had opening in Kentucky, Kansas, and middle of nowhere Ohio) so I said I'd be willing to relocated anywhere in PA, NJ, Del, NY). I was not offered a job.

    Interview Questions


  2. Helpful (7)  

    TSM Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Altria in July 2017.

    Interview

    Be sure to research the company and be able to explain why you want to work for Altria. They are looking for sales skills and data analysis skills. The panel interview includes a case study on mark ups,margins,cost of goods sold, and break-even analysis.

    Interview Questions

    • Give me an example of when you sold a product after analyzing data?   Answer Question
  3.  

    TSM Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Altria.

    Interview

    Mostly behavioral questions. There are example questions on the website.
    Phone interview - Panel interview - day in the field. If you get the day in the field, be sure you're outgoing, express a lot of interest and ask a lot of questions. They like to see your business acumen so if they review numbers try to apply those to the sales goal of the day.
    Short math test is given, along with the needed formulas. Most question were based on margin and mark up.

    Interview Questions


  4.  

    TSM Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Altria (New York, NY) in October 2014.

    Interview

    The first interview was a phone interview with questions about my background and verification. A few questions about the company and feeling to see if I had researched my potential employer (which I did and I recommend everyone to do so for any employer (sounds like common sense, but most skip this step).

    The next interview was with a unit manager and district manager for that area. They asked the star-based questions. Just make sure you answer in situation, action, outcome. Then they asked a situational case study (What would you do in the situation of a store owner not following the regulations etc.)

    The third interview is a case study. You have 30 minutes to overlook a case, decide the useful information and then do some mathematical business and analytical calculations (they do have the formulas). You discuss what you came up with, your ideas, and your basic sales pitch. Then proceed to use the pitch in role model format. They will conclude with more star based behavior questions.

    The fourth interview is a day in the field. One will ride along with a seasoned tsm, district and/or regional representative. TSM will conduct several sales calls and then you will model and complete a few as well. (this is not a ride-along, IT IS AN INTERVIEW). ***Make sure you ask lots of questions and take many notes. They are looking for how you relate to the business owners and how you adapt to your surrounds when new information presents itself.They look even closer at how you are using the notes, points, and analytics you calculate, what they have coach you on, and what you have observed from the TSM as well.

    Tips: definitely review the altria website information about the sub companies, watch the interview help video, review all the platitudes, values, culture, and mission statements to draw from during interviews.

    *as if most know, but if not full suit is needed (women as well)

    Interview Questions

    • Tell me of a time when you had to use analytics and calculations to solve a problem or make a sale.   Answer Question

  5.  

    TSM Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied online. The process took 4 days. I interviewed at Altria.

    Interview

    3 Stage Hiring Process with District Manger, If you are applying for a position you should be ready to relocate. This is the type of position best suited for recent college grads who may be more flexible to relocating for a sub-six figure position.

    Interview Questions


  6.  

    TSM Interview

    Anonymous Employee
    Accepted Offer

    Interview

    3 interviews including a day in the field

    Interview Questions

    Negotiation

    No negotiating


  7.  

    TSM Interview

    Anonymous Employee in Hollywood, FL
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Altria (Hollywood, FL) in December 2013.

    Interview

    Applied over a month ago had my second interview still waiting to see if they are going to move forward. It took three weeks inbetween the first and the second interview.

    Interview Questions

    • They have you do a case study and they asked you to do a sales pitch to the customer.   Answer Question

    Negotiation

    No negotiation

  8.  

    TSM Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Altria (Atlanta, GA) in September 2013.

    Interview

    I applied online and got a call back 2 weeks later from the Unit Manager. We had a 30 minute phone interview just introducing my background and experience. I was then invited to an interview with the Unit Manger and the District Manager which I drove 4 hours to get to and from. I was then invited to the 2nd round of interview where I drove a collective 7 hours to get to and from and interviewed with the Regional manager (it was supposed to be a panel interview). 45 min later I left and was told I should hear something by the end of the week. I never heard anything. I had another job I had to respond to so I reached out to everyone I interviewed with over the weekend. I was ignored and finally got a generic email on a sat. Never got reimbursed for travel and didn't get an offer. Awesome experience ha.

    Interview Questions


  9.  

    TSM Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Altria in January 2013.

    Interview

    Phone interview, 3 person panel interview, day in field. Know the STAR format right off the gate. The phone interview is an hr long, questions asked after answers and trying to rattle your cage. Panel interview is the same, specific questions about times you demonstrated "teamwork" and "leadership". Day in the field is the last stage, eat a big breakfast! You basically do all the work while the tsm, unit manager, and DM watch over you like a psycho mother. Awkward for the retail manager and yourself.

    Interview Questions

    • Describe a time.... You were in a group project that altered its direction... A time you handled a chaotic week... A time you analyzed data outside of school... A time you lead a group... Why did you choose your school? What do you base your academic success on? Basically every stupid question about leadership, teamwork, and analytics. Sales pitch at the end of panel interview. No time to analyze, just focus on long term relationships and emphasizing our product is better.   1 Answer

    Reasons for Declining

    Offer from a better company with better morals. Managers and TSM in the division lacked a personality.


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