American Airlines Customer Service Associate Interview Questions | Glassdoor

American Airlines Customer Service Associate Interview Questions

Updated Jun 22, 2017
2 Interview Reviews

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Customer Service Associate Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Easy Interview

Application

I applied online. I interviewed at American Airlines.

Interview

Applied for the job online and a few days later was asked to complete the online assessment back in April of this year. I was sent the link to the assessment and completed that online. The personality assessment took about 30 minutes to complete about. I was not sent an invite for the video interview.

Other Interview Reviews for American Airlines

  1. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took 2 weeks. I interviewed at American Airlines.

    Interview

    Apply online. There will be a short phone interview. Bring all requested documents to in person interview: Resume, Diploma, Social Security Card, Driver's License, etc. Expect to interview in a group setting. Usually receive a call back within a week.

    Interview Questions

    • Describe a challenging situation you have experienced and how you dealt with it.   Answer Question

    Negotiation

    No negotiations. Pay is set.


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