American Airlines Reservation Representative Interview Questions | Glassdoor

American Airlines Reservation Representative Interview Questions

3 Interview Reviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy

3 Candidate Interview Reviews Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

 

Reservation Representative Interview

Anonymous Interview Candidate in Miami, FL
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at American Airlines (Miami, FL) in September 2014.

Interview

I applied online and received an invitation to a phone interview within a week. The phone interview was fast but thorough. The interview consisted of a phone interview, domestic code exam, and face to face interview if you passed the exam.

Interview Questions

  • What process have you performed to troubleshoot your computer?   Answer Question

Other Interview Reviews for American Airlines

  1.  

    Reservation Representative Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    Define quality customer service? What does customer service mean to you?


  2. Helpful (3)  

    Reservation Representative Interview

    Anonymous Interview Candidate in Dallas, TX
    No Offer
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at American Airlines (Dallas, TX) in August 2012.

    Interview

    I applied online and received an email next day to complete Assessment completed that successfully then two days later received a phone call about the phone interview in september interview went well three weeks later received a rejection email

    Interview Questions

    • Please tell us about a situation when you had to deal with a irate customer and how you resolved it.   2 Answers

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.