American Express Customer Service Representative Interview Questions in United Kingdom | Glassdoor

American Express Customer Service Representative Interview Questions in United Kingdom

Updated May 6, 2017
1 Interview Review

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Customer Service Representative Interview

Anonymous Employee in Brighton, England (UK)
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter. The process took 3 days. I interviewed at American Express (Brighton, England (UK)) in May 2016.

Interview

I had a telephone call because I lived too far away to come in person - very standard questions and they gave you time to develop your answers. Also explained in full what is expected of you in the job role - which is important.

Interview Questions

  • How do you cope if your job gets boring/monotonous?   1 Answer

Negotiation

I wasn't really able to negotiate but they gave me time to think about the offer.. so there was no pressure. As i was hesitant they offered me a higher salary - this may not work for everyone though.

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