American Girl Customer Service Representative Interview Questions | Glassdoor

American Girl Customer Service Representative Interview Questions

Interviews at American Girl

2 Interview Reviews

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Customer Service Representative Interview

Anonymous Employee
Accepted Offer
Negative Experience
Difficult Interview

Application

I applied in-person. The process took 3 weeks. I interviewed at American Girl in September 2013.

Interview

The sign out front said that they were hiring, you had to pick a "division" to apply for before knowing exact differences between positions. Before meeting with someone in HR you had to fill out an extremely lengthy and detailed questionaire as well as fill out the application on site in the lobby.

Interview Questions

  • Would you be willing to go through 2 months of training without missing a day?   Answer Question

Other Interview Reviews for American Girl

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at American Girl (New York, NY) in September 2014.

    Interview

    During my interview for a customer service role - it was very friendly as the staff at American Girl is very friendly. For the most part, I was asked general questions regarding how to handle situations, returns, issues with purchases and working with high profile clientele.

    Interview Questions

    • How would you handle a situation with an irate customer?   1 Answer

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