American Heart Association Customer Service Representative Interview Questions | Glassdoor

American Heart Association Customer Service Representative Interview Questions

1 Interview Review

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Customer Service Representative Interview

Anonymous Employee in Seattle, WA
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied through an employee referral. The process took 4+ weeks. I interviewed at American Heart Association (Seattle, WA) in February 2008.

Interview

I had a phone interview first. Then i had to take a skills quiz that was about microsoft word and excel that was timed. After they looked over my results they contacted the manager of the department. They then scheduled an interview. The interview took two hours. After the that i had to wait for a couple weeks while they did the background check. Then i got an offer letter.

Interview Questions

  • Described a difficult situation you had to deal with and how you handled it.   Answer Question
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