American Red Cross Service Agent Interview Questions

Updated Jul 10, 2019

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Interviews at American Red Cross

Experience
Positive75%
Neutral25%
Getting an Interview
Applied online75%
Recruiter25%
Difficulty
1.8
Average
HardAverageEasy
Found 4 candidate interviews
American Red Cross
Anonymous Employee in Charlotte, NC
Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 2 weeks. I interviewed at American Red Cross (Charlotte, NC) in Dec 2018

Interview

Over the phone first, then face to face. They sent me an email and then called after that for a phone interview and overview. They then emailed for a face to face and a decision was made about a week later

Interview Questions
  • Tell me why you want to work here
    Answer Question
Helpful (3)
American Red Cross
Anonymous Employee in Omaha, NE
Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 1+ week. I interviewed at American Red Cross (Omaha, NE) in May 2016

Interview

I applied online through the American Red Cross website. Within the week, I was called to fill out some more pre-interview stuff. Then a woman called to do a preliminary interview and she scheduled me an interview at the end of it. A few days later, I went to the main office and did a one-on-one interview with the hiring manager. The next day I was called and offered the position. The whole experience was about a week and a half.

Interview Questions
American Red Cross
Anonymous Employee in Charlotte, NC
Accepted Offer
Positive Experience
Easy Interview
Application

I applied through a recruiter. The process took 2 days. I interviewed at American Red Cross (Charlotte, NC) in Mar 2015

Interview

First, I was given a video interview that was sent via email. Second, I was scheduled for an on site interview that lasted about 20 minutes in the break room of the call center.

Interview Questions
  • Describe a time when you dealt with a difficult customer who had a problem and how did you handle it.
American Red Cross
Anonymous Employee in Charlotte, NC
Accepted Offer
Neutral Experience
Easy Interview
Application

I applied online. The process took 2 weeks. I interviewed at American Red Cross (Charlotte, NC) in Feb 2014

Interview

very easy just basic customer service questions. About the company. Sales and customer service. Can you accept changes. How much would you like to be paid? Have you worked in a call center before. How long were you in that call center. Have you done sells before. Can you met metrics. Have you did inbound call. Have you done outbound calls

Interview Questions