American Well Customer Support Specialist Interview Questions | Glassdoor

American Well Customer Support Specialist Interview Questions

Interviews at American Well

1 Interview Review

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Customer Support Specialist Interview

Anonymous Interview Candidate in New York, NY
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took 4 days. I interviewed at American Well (New York, NY).

Interview

I was contacted by a recruiter via email. We set up a time to do a phone screen.

She emailed me 10 minutes after the scheduled time stating she's was stuck on the phone with another interview. We rescheduled.

That call screen also didn't happen.

This was a disrespectful and unprofessional experience.

Interview Questions

  • No questions were asked. The human resources department failed to follow through on two separate scheduled call screens.   Answer Question

American Well Response

Oct 16, 2018 – Senior Recruiting Manager

American Well and the Recruitment Team take everyone’s time very seriously. While there is no excuse for missing rescheduled calls, we are going through a transition period within HR and our... More

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