Ameriprise Interview Questions in Phoenix, AZ | Glassdoor

Ameriprise Interview Questions in Phoenix, AZ

2 Interview Reviews

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  1.  

    Claims Representative II Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Ameriprise (Phoenix, AZ) in February 2015.

    Interview

    I filled out an online application, twenty four hours I was contacted by a recruiter to schedule a phone interview. During the phone interview the recruiter reviewed my resume and asked situational questions. I was then invited to come in for an in person interview. During my interview I met with three claims managers, each read from a list of questions and took down my responses. It was a very pleasant interaction.

    Interview Questions

  2.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Ameriprise (Phoenix, AZ) in May 2011.

    Interview

    Typical online application process. Short phone interview. On site interview with two interviewers. Very pleasant and engaging. Seemed enthusiastic about their jobs. One interviewer had huge visible tatoos on her arm which seemed really unprofessional in an interview situation. Interview went very well. I felt confident until the close. The interviewer stated that "creative" people don't usually perform well in this position. I have some creative positions in my background from 10 years ago. I felt it was unprofessional for her to actually verbalize that in an interview situation, whether she felt it to be true or not. She seemed to be a seasoned interviewer and should have known better.
    The questions were very typical behavioral questions.

    Interview Questions

    • Describe a time when you went above and beyond the call of duty?   Answer Question
    • Describe a time when you were asked to go outside of integrity?   Answer Question
    • Describe a time when you had to deal with a difficult customer and what did you do?   Answer Question
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