Amerisure Claims Adjuster Interview Questions | Glassdoor

Amerisure Claims Adjuster Interview Questions

Interviews at Amerisure

2 Interview Reviews

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Helpful (9)  

Claims Adjuster Interview

Anonymous Employee
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied through a recruiter. The process took 3 weeks. I interviewed at Amerisure in June 2011.

Interview

They conducted phone, then in person, interviews. They also use a third party vendor to give you a personality quiz to assess how likely you are to fit into their culture.

Interview Questions

  • Coverage experience with cgl claims. They give you a couple of CGL policies and ask you to confirm or deny cov. in a couple of different scenarios. Like most commercial carriers they prefer substantial commercial experience...   Answer Question

Negotiation

I went back and forth a couple times and they negotiated ... ended up getting a few thousand more b/c they have trouble finding qualified candidates who have not heard about them ... they hire a lot of out of state adjusters because local adjusters are often unwilling to go there ...

Other Interview Reviews for Amerisure

  1. Helpful (2)  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took a week. I interviewed at Amerisure in July 2010.

    Interview

    I initially had a very positive phone interview with HR personnel in the home office. The interviewer asked questions relevant to the position and I was given the opportunity to describe in detail my experience and all previous employment applicable to the position. An email with a link to a personality/aptitude/IQ test was sent to me, which I completed. I apparently passed with no problem as an in-person interview was scheduled for the following week. In the interim, I refreshed my memory of the extensive details regarding the complex issues of the particular position. This was in vain, however, as I was asked no questions at the in-person interview to give me an opportunity to describe in detail my knowledge and work experience. Instead, I was asked "warm/fuzzy" questions about how I dealt with co-workers, clients, etc. in various situations. The obvious answers were "claims 101" however I was asked to think back on my numerous years experience for specific examples; not an easy task when you have handled thousands of claims over the years. A second interviewer came in to participate in the interview as well, and the process didn't get any easier. I actually started feeling as if I was being interrogated. The whole process made me have seconds thoughts about actually working with these individuals!

    Interview Questions

    • "Provide an example and details of a specific claim where you had difficulty with a claimant, insured, etc. and how you resolved it"; "provide an example and details of how you had to alter the planned course of action on a claim and what course of action was taken";   2 Answers

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