Amtrak Interview Questions | Glassdoor

Amtrak Interview Questions

Updated Jun 16, 2017
118 Interview Reviews

Experience

Experience
62%
24%
13%

Getting an Interview

Getting an Interview
70%
11%
5%
5
2
2
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty
  1.  

    Engineering Analyst Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Amtrak (New York, NY).

    Interview

    do finance for engineering in new york just show up for questions day of and sit in office get interviewed by two people and if they like you and see that youre smart you should get in

    Interview Questions

    • basic tell me about yourself and how good you are at excel   Answer Question

  2. Helpful (1)  

    Obs Trainee Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Amtrak (Miami, FL) in October 2016.

    Interview

    I must say this was the most nerve wrecking interview I've ever had! I got to the location and spoke with someone in the front and told him I was there to interview. He knew my name and told me they were just talking about me... immediately the butterflies came. He walked me to the back and into a room where there were four other people waiting for me so they could conduct the interview. My heart sank to my stomach lol. I was so nervous I couldn't get my hands to stop shaking. And I'm coming from the position of a retail store manager where I'm usually conducting interviews lol. Once inside and settled, they were very welcoming and relaxed. They made the interview feel more like a conversation rather than a test so to speak. They asked about 10 questions along the lines of "give me a time in which", or "tell me about a time where you"?? Pretty standard interview questions. Once the interview was over a asked a few questions on my end to get a feel for the company and after that it was over. I felt I had done really well and just answered every question honestly and to the best of my ability. If I didn't know the answer after they asked it, I just asked them to repeat it. My advice is to be confident and honest. If you're really interested in any company, be sure to read a little about it and form a few questions that you could ask afterwards. That way they know your serious about working for them. You are there to BENEFIT the company... just left your answers express that desire.

    Interview Questions

    • Will travel be a issue for you?   Answer Question
    • Tell us about a time in which you had to break away from your everyday routine to handle a situation and how did you handle it and finish what you were working on?   Answer Question

  3. Helpful (1)  

    Anonymous Interview

    Anonymous Interview Candidate in College Park, MD
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 8+ weeks. I interviewed at Amtrak (College Park, MD) in October 2016.

    Interview

    Connected with Amtrak at on-campus career fair. Weeks later they contacted me via email and asked me to come in and interview. I (over)prepared for a long technical interview and instead the interview was very short - I was in and out in less than 20 minutes.

    Interview Questions

    • Prior Experience, knowledge of various programs   Answer Question
    • I (over)prepared for a long technical interview and instead the interview was very short - I was in and out in less than 20 min.   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (3)  

    Electrician Journeyman Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Amtrak (New Orleans, LA).

    Interview

    Easy interview process few electrical questions. Few trouble shooting questions. Had a little model test with an aux relay not connected fully which cause light bulb not to stay lit when button was not being held down. Troubleshoot box make sure plugged in make sure bulb was good Etc. easy union rep sits in on interview

    Interview Questions

    • Describe a time you had to troubleshoot something and what the solution was   1 Answer

  6.  

    Lineman/Substation Trainee Interview

    Anonymous Employee in Lancaster, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Amtrak (Lancaster, PA) in September 2016.

    Interview

    Interview process took place after submitting online application and getting invited to written comprehension tests. Tests invitation were two weeks after submitting application, and the interviews were another two weeks after that. About same number of gentlemen that took tests were invited to interview (40ish men) after the interview, only 12 were invited to 2 day physical evaluations Philly. I believe all 12 (including me) passed. At this point waiting on drivers record, criminal record and drug testing. Hopefully all goes well and I get an offer.

    Interview Questions

    • Interviewed by HR personnel and union representative. Same questions were asked to all interviewees. Questions like, what would make you a good candidate for this position, are you familiar with hand tools, what machinery have you operated, give us examples of previous work where you had to resolve a major problem, and stuff of the like.   1 Answer

  7. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Amtrak (Dallas, TX).

    Interview

    I was called by a recruiter and interview by 3 managers. It was basic questions about how I would handle situations and why I wanted to work for the company

    Interview Questions

    • How would you handle a demanding customer   4 Answers

  8. Helpful (1)  

    Customer Service/Ticket Clerk Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Amtrak in July 2016.

    Interview

    Pretty laid back, started with a few ice breakers. Quickly moved into a few questions.
    The expectation of the answers were, what was the situation, what did you do solve/resolve the problem/situation and what was the result.

    Interview Questions

    • Tell me about a time you had to deal with a difficult customer. How did you handle it and what was the outcome?   Answer Question
    • If there are several people in line all needing your help all at once, who do you take care of first?   Answer Question
    • Tell me a time at your job when you noticed a safety concern, what did you do about it?   Answer Question
    • How do you keep yourself focused and on task?   Answer Question

  9. Helpful (1)  

    Assistant Conductor Interview

    Anonymous Employee in Springfield, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Amtrak (Springfield, MA) in July 2016.

    Interview

    You will most likely sit down with an operations supervisor, a trainmaster, a union representative and the person who put you through the process from h.r. They ask you about yourself, what interests you in the job, and some more in depth situational questions related to how you would handle a situation. I would say that the interview is average, I applied for police positions prior to the conductor job which helped alot, making this seem somewhat easy. I advise anyone who is a fan of the railroad to act like you dont know anything about it, they filter railfans and avoid them like the plague.

    Interview Questions

    • Have you ever had to bend the rules in order to complete a task?   2 Answers

  10. Helpful (1)  

    Project Manager II Interview

    Anonymous Interview Candidate in Philadelphia, PA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Amtrak (Philadelphia, PA) in June 2016.

    Interview

    Interview scheduled via email. Location: Philadelphia Office. Met with two individuals and the HR personnel called-in via phone. Flexible scheduling of the interview time and place.

    Interview Questions

    • Project Management questions. Primarily focused on financial management, planning, execution and team management. Overall pretty straightforward interview. Conducted professionally and it lasted about an hour. No offer immediately following the interview. I was told that regardless of how they decide to move forward that I will be contacted in about one to two weeks.   Answer Question

  11. Helpful (1)  

    Claims Representative Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Amtrak (Washington, DC) in May 2016.

    Interview

    The interviewers had no spontaneous questions.All of the interviewers read from scripted questions that they stated was their 1st time using and seeing these set of interviewing questions. So the questioning seemed somewhat difficult, stilted and at times uncomfortable for all of us.

    Interview Questions

    • How did you handle a difficult situation   1 Answer

See What Amtrak Employees Are Saying

2 people found this helpful

Star Star Star Star Star   Current Director of Human Resources in Washington, DC

Pros: “Small Travel perks. Iconic company. Good employees with long tenure. Customers are friendly and love the railroad. Great opportunity for those who have no gone to college.”“Small Travel perks. Iconic company. Good employees with long tenure. Customers are friendly and love the railroad. Great opportunity for those who have no gone to college.” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.