Anthem Blue Cross and Blue Shield Interview Questions
Updated Sep 21, 2023
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Interviews at Anthem Blue Cross and Blue Shield
Interviews for Top Jobs at Anthem Blue Cross and Blue Shield
- Customer Service Representative (20)
- Customer Care Representative (9)
- Customer Service Representative I (5)
- Case Manager (3)
- Claims Processor (2)
- RN Case Manager (2)
- Health Educator (2)
- Pharmacy Technician (2)
- Manager (2)
- Health Outreach Specialist (2)
- Behavioral Health Care Manager (2)
- Community Manager (1)
- Community Relations Specialist (1)
- CCR (1)
- Claims Processor II (1)
- Claims Representative III (1)
- Appeals Analyst (1)
- Internship (1)
- IT Intern (1)
- Internal Audit Manager (1)
- Marketing Specialist (1)
- Account Executive (1)
- Underwriting Manager (1)
- Administrative Assistant (1)
- HR Generalist (1)
- Telesales (1)
- Senior Customer Service Representative (1)
- Senior Associate (1)
- Anonymous (1)
- Subrogation Specialist (1)
Anonymous Interview Candidate in Los Angeles, CA
I interviewed at Anthem Blue Cross and Blue Shield (Los Angeles, CA)
After application (which was long and did not pull from my resume), several interviews with a recruiter (like 3 or 4). After clearing that stage, final interview was with senior leadership for over an hour.
- What experience do you have that fits this role.
Anonymous Employee
I interviewed at Anthem Blue Cross and Blue Shield
It was good. It was an internship. It happened a long time ago. I don't remember. It was for using SQL and ETL. It was in Milwaukee, Wisconsin in the United States.
- I can't remember the questions.
What people are saying about Anthem Blue Cross and Blue Shield
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On Glassdoor, you can share insights and advice anonymously with Anthem Blue Cross and Blue Shield employees and get real answers from people on the inside.
Anonymous Employee in Richmond, VA
I interviewed at Anthem Blue Cross and Blue Shield (Richmond, VA)
It's really important to complete all of the data and information requested in the initial online application. It's also important to research the type of contract that you are interviewing for.
- Tell me a time when... How did yo handle conflict..
Anonymous Employee
I interviewed at Anthem Blue Cross and Blue Shield
Phone interview over zoom. Easy, 2 interviewers. In depth questions about job functions related to previous experience. Answered questions about training schedule, work schedule and remote after training. Did not discuss pay
- What makes you choose anthem?
Anonymous Employee in Saint Louis, MO
I interviewed at Anthem Blue Cross and Blue Shield (Saint Louis, MO)
The interview was mostly situational questions related to the role. It lasted about an hour and we discussed previous experiences. I felt like it was very laid back and seemingly pretty informal. I was also made aware of next steps.
- Talk about a time where you had to find resources for a client and the impact it made.
Anonymous Interview Candidate in Minneapolis, MN
I interviewed at Anthem Blue Cross and Blue Shield (Minneapolis, MN)
Met with HR twice and interviewed with hiring manager. Then was interviewed by a different hiring manager for a different position. Never heard back either way. Felt like they were disorganized and transitioning in a lot of areas.
- Why I applied for the role? See myself in the next five years?
Anonymous Interview Candidate
I interviewed at Anthem Blue Cross and Blue Shield
Very lengthy but, professional and they prepare you very well for the position. They make sure you feel confident going into the position. They also have great structuring and care about their employees
- Where do you see yourself in the next 5 years
Anonymous Interview Candidate
I applied online. I interviewed at Anthem Blue Cross and Blue Shield
It was a video where I had to record myself answering questions. Their system had technical issues and would only record the first 30 sec of my video. I emailed the recruiter to advise them and they never got back to me.
- My background experience. How I was as a leader.
Anonymous Interview Candidate
I interviewed at Anthem Blue Cross and Blue Shield
Way to many video/phone call interviews for a low level associate position. No need for multiple interviews by different department heads from different states for a simple customer service job. The amount of money the company is paying management employees to conduct these interviews says a lot about the company's wasteful spending. Red flag to me was the extreme low pay and slow hiring process. Telling me I had to be available at different start times and not knowing when those start times/days would be...come on. They want stability in an employee yet are unable to provide that for the employees. If they are in such desperate demand for employees why are they pushing people away with this nonsense.
- What is HIPAA? Explain how it applies to this position.
Anonymous Employee
I applied through a recruiter. The process took 1 day. I interviewed at Anthem Blue Cross and Blue Shield
I interviewed at Anthem, Inc through a recruiter and the interview process was easy and took 1 day. There was a 30 minutes technical question round and then I was given an offer.
- I was asked Questions about Spring security (flow - how to configure and how it works)
Anthem Blue Cross and Blue Shield Interviews FAQs
Glassdoor users rated their interview experience at Anthem Blue Cross and Blue Shield as 61.9% positive with a difficulty rating score of 2.65 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Claims Processor II and RN Case Manager rated their interviews as the hardest, whereas interviews for Telesales and Senior Customer Service Representative roles were rated as the easiest.
The hiring process at Anthem Blue Cross and Blue Shield takes an average of 19.89 days when considering 137 user submitted interviews across all job titles. Candidates applying for Switchboard Operator had the quickest hiring process (on average 1 day), whereas IT Quality Control Senior Advisor roles had the slowest hiring process (on average 180 days).
Common stages of the interview process at Anthem Blue Cross and Blue Shield according to 137 Glassdoor interviews include:
Phone Interview: 22.38%
One on One Interview: 15.70%
Background Check: 15.12%
Group Panel Interview: 11.63%
Drug Test: 10.76%
Skills Test: 8.72%
Presentation: 6.98%
IQ Intelligence Test: 4.65%
Personality Test: 3.49%
Other: 0.58%
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