Apple At-Home AppleCare Advisor - Full Time Interview Questions | Glassdoor

Apple At-Home AppleCare Advisor - Full Time Interview Questions

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At-Home AppleCare Advisor - Full Time Interview

Anonymous Employee in Tampa, FL
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2+ weeks. I interviewed at Apple (Tampa, FL) in October 2012.

Interview

I went through three interviews with different people, culminating in an interview with the Hiring Manager. All three were friendly and warm, and were definitely more interested in how I would relate to customers than my troubleshooting experience, although I have a significant amount of prior experience that was a positive. In one of the interviews, the interviewer even commented that he didn't need to ask me any more technical questions, because he could tell I had no problem there. Overall, I was very pleased with the process and felt that I was well treated. In addition, at the end they promised me that I would get a call or email even if I was not offered the job, so I knew I wouldn't be left hanging.

Interview Questions

  • Explain to a non-technical customer the difference between RAM and Hard Drive.   2 Answers
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