Apple Mac Genius Interview Questions
Updated Aug 27, 2020
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- - California
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- - Illinois
- - Carbondale, IL Area
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- - America, IL
- - Indiana
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- - Muncie, IN Area
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- - Des Moines, IA Area
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- - Kansas City, MO Area
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- - Bowling Green, KY Area
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- - Baton Rouge, LA Area
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- - Bob, LA
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- - Augusta, ME Area
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- - Baltimore, MD Area
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- - Michigan
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- - Montana
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- - Nebraska
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- - Nevada
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- - New Hampshire
- - Lebanon, NH Area
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- - New Jersey
- - Atlantic City, NJ Area
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- - Trenton, NJ Area
- - Da Costa, NJ
- - East Freehold, NJ
- - Lawrence, NJ
- - Menlo Park, NJ
- - South Brunswick Terrace, NJ
- - New Mexico
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- - New York State
- - Albany, NY Area
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- - North Carolina
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- - North Dakota
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- - Ohio
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- - Germany, OH
- - Glandorf, OH
- - Oklahoma
- - Miami, OK Area
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- - Disney, OK
- - Mangum, OK
- - Nowhere, OK
- - Oregon
- - Bend, OR Area
- - Coos Bay, OR Area
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- - Pennsylvania
- - Allentown, PA Area
- - Erie, PA Area
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- - Scranton, PA Area
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- - Pitts, PA
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- - Puerto Rico
- - Puerto Rico Area
- - Rhode Island
- - South Carolina
- - Charleston, SC Area
- - Columbia, SC Area
- - Greenville, SC Area
- - Myrtle Beach, SC Area
- - Privateer, SC
- - Sans Souci, SC
- - South Dakota
- - Aberdeen, SD Area
- - Tennessee
- - Chattanooga, TN Area
- - Johnson City, TN Area
- - Knoxville, TN Area
- - Memphis, TN Area
- - Nashville, TN Area
- - Cool Springs, TN
- - Green Hills, Davidson, TN
- - Texas
- - Austin, TX Area
- - Beaumont, TX Area
- - College Station, TX Area
- - Dallas-Fort Worth, TX Area
- - El Paso, TX Area
- - Houston, TX Area
- - Killeen, TX Area
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- - Atlanta, TX
- - Los Angeles, Hidalgo, TX
- - Utah
- - Ogden, UT Area
- - Provo, UT Area
- - Salt Lake City, UT Area
- - Halls Fifth Avenue Condominium, UT
- - Virginia
- - Blacksburg, VA Area
- - Norfolk, VA Area
- - Richmond, VA Area
- - Roanoke, VA Area
- - Clarendon, VA
- - Fair Oaks, VA
- - Hampden Sydney, VA
- - Henrico, VA
- - Korea, VA
- - Short Pump, VA
- - Tyson's Corner, Fairfax, VA
- - Tysons Corner, VA
- - Washington State
- - Bellingham, WA Area
- - Kennewick, WA Area
- - Olympia, WA Area
- - Pullman, WA Area
- - Seattle, WA Area
- - Spokane, WA Area
- - South Seattle, WA
- - West Seattle, WA
- - West Virginia
- - Huntington, WV Area
- - Morgantown, WV Area
- - Parkersburg, WV Area
- - Wheeling, WV Area
- - Sandstone, WV
- - Wisconsin
- - Appleton, WI Area
- - Madison, WI Area
- - Milwaukee, WI Area
- - Door Creek, WI
- - Wyoming
- - Laramie, WY Area
- Afghanistan - All Cities
- - Ghazni Province
- - Kabul, Afghanistan Area
- - Kabul
- Angola - All Cities
- - Malanje
- - Malanje, Angola Area
- Argentina - All Cities
- - Federal Capital
- - Buenos Aires, Argentina Area
- - Misiones
- - Oberá
- Australia - All Cities
- - Australian Capital Territory
- - Canberra, Australia Area
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- - Sydney, Australia Area
- - Bondi
- - Queensland
- - Brisbane, Australia Area
- - Southport, Australia Area
- - Roma
- - South Australia
- - Adelaide, Australia Area
- - Tasmania
- - Hobart
- - Victoria
- - Melbourne, Australia Area
- - Western Australia
- - Perth, Australia Area
- Austria - All Cities
- - Vienna
- - Vienna, Austria Area
- Bahrain - All Cities
- - Al Manamah
- - Ar Rifā‘, Bahrain Area
- Bangladesh - All Cities
- - Dhaka
- - Dhaka, Bangladesh Area
- Belgium - All Cities
- - Brussels
- - Brussels, Belgium Area
- - East Flanders
- - Dendermonde
- - Hainaut
- - Mons, Hainaut
- Benin - All Cities
- - Mono
- - Aplahoué
- Brazil - All Cities
- - Bahia
- - Salvador, Bahia
- - Ceará
- - Ipaporanga
- - Espírito Santo
- - Vitória, Espírito Santo
- - Federal District
- - Brasilia, Brazil Area
- - Minas Gerais
- - Belo Horizonte, Minas Gerais
- - Cataguases
- - Parana
- - Curitiba, Brazil Area
- - Pará
- - Belém, Brazil Area
- - Pernambuco
- - Recife, Brazil Area
- - Rio Grande do Sul
- - Porto Alegre, Brazil Area
- - Rio de Janeiro
- - Rio de Janeiro, Brazil Area
- - Sergipe
- - São Francisco, Sergipe
- - São Paulo
- - Sao Paulo, Brazil Area
- - Presidente Bernardes, São Paulo
- - Vitória Brasil
- Bulgaria - All Cities
- - Sofia (city)
- - Sofia, Bulgaria Area
- Burma - All Cities
- - Magway
- - Yan
- Cambodia - All Cities
- - Phnom Penh
- - Phnom Penh, Cambodia Area
- Canada - All Cities
- - Alberta
- - Calgary, AB, Canada Area
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- - Vancouver, BC, Canada Area
- - Manitoba
- - Winnipeg, MB, Canada Area
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- - Moncton, NB
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- - Halifax, NS, Canada Area
- - Ontario
- - Kitchener, ON, Canada Area
- - London, ON, Canada Area
- - Ottawa, ON, Canada Area
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- - Prince Edward Island
- - Charlottetown, PE
- - Quebec
- - Montreal, QC, Canada Area
- - Quebec, QC, Canada Area
- - Cap-Chat, QC
- - Rimouski, QC
- - Saskatchewan
- - Saskatoon, SK, Canada Area
- Chile - All Cities
- - Antofagasta
- - Cupo
- - Araucanía
- - Temuco, Chile Area
- - Santiago Metropolitan Region
- - Santiago, Chile Area
- China - All Cities
- - Beijing
- - Beijing, China Area
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- - Chongqing, China Area
- - Guangdong
- - Guangzhou, China Area
- - Jiangsu
- - Nanjing, China Area
- - Shanghai, China Area
- - Shanghai
- - Sichuan
- - Chengdu, China Area
- - Zhejiang
- - Hangzhou, Zhejiang
- - Wenzhou, Zhejiang
- Colombia - All Cities
- - Bogota
- - Bogota, Colombia Area
- - Caldas
- - Santander
- - Cúcuta, Colombia Area
- Cote d'Ivoire - All Cities
- - Lagunes
- - Abidjan, Cote d'Ivoire Area
- Croatia - All Cities
- - Grad Zagreb
- - Zagreb, Croatia Area
- Democratic Republic of Congo - All Cities
- - Nord-Kivu
- - Home
- - Orientale
- - Bangloma
- - Ginza
- Denmark - All Cities
- - Capital Region
- - Copenhagen, Denmark Area
- - Zealand
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- Egypt - All Cities
- - Alexandria Governorate
- - Alexandria, Egypt Area
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- - Kafr el-Sheikh Governorate
- - Al Kafr ash Sharqī
- Finland - All Cities
- - Southern Finland
- - Helsinki, Finland Area
- - Western Finland
- - Tampere, Finland Area
- France - All Cities
- - Alsace
- - Strasbourg, France Area
- - Aquitaine
- - Bordeaux, France Area
- - Champagne-Ardenne
- - Reims
- - Ile-de-France
- - Paris, France Area
- - Marne-la-Vallée, Seine-et-Marne, Ile-de-France
- - Serris
- - Languedoc-Roussillon
- - Montpellier, France Area
- - Midi-Pyrenees
- - Saint-Jean-de-Verges
- - Provence-Alpes-Cote d'Azur
- - Marseille, France Area
- - Nice, France Area
- - Aix-en-Provence
- - Rhone-Alpes
- - Lyon
- Germany - All Cities
- - Baden-Wurttemberg
- - Stuttgart, Germany Area
- - Bavaria
- - Munich, Germany Area
- - Munich, Bavaria
- - Berlin
- - Berlin, Germany Area
- - Hamburg
- - Hamburg, Germany Area
- - Hesse
- - Frankfurt, Germany Area
- - Lower Saxony
- - Hannover, Germany Area
- - North Rhine-Westphalia
- - Cologne, Germany Area
- - Dusseldorf, Germany Area
- - Essen, Germany Area
- - Saxony-Anhalt
- - Börde-Hakel
- Ghana - All Cities
- - Greater Accra
- - Accra, Ghana Area
- Greece - All Cities
- - Attica
- - Athens, Greece Area
- - Central Macedonia
- Hong Kong - All Cities
- - Yung Shue Wan, Hong Kong Area
- Hungary - All Cities
- - Budapest
- - Budapest, Hungary Area
- India - All Cities
- - Andhra Pradesh
- - Vijayawāda
- - Chandigarh
- - Chandigarh
- - Delhi
- - New Delhi, India Area
- - Gujarat
- - Ahmadabad, India Area
- - Vadodara, India Area
- - Bhāvnagar
- - Navsāri
- - Patan-Veraval
- - Surat City
- - Haryana
- - Karnāl
- - Panchkula
- - Karnataka
- - Bangalore, India Area
- - Mangalore
- - Mysore
- - Kerala
- - Cochin, India Area
- - Ala
- - Kollam
- - Thiruvananthapuram
- - Wayanad
- - Madhya Pradesh
- - Indore, India Area
- - Bhopal
- - Maharashtra
- - Mumbai, India Area
- - Pune, India Area
- - Ban, Maharashtra
- - Kolhāpur, Maharashtra
- - Rajasthan
- - Jaipur, India Area
- - Jodhpur, Rajasthan
- - Tamil Nadu
- - Chennai, India Area
- - Coimbatore
- - Madurai
- - Telangana
- - Hyderabad, India Area
- - Uttar Pradesh
- - Lucknow, India Area
- - Gorakhpur, Uttar Pradesh
- - Āgra, Uttar Pradesh
- Indonesia - All Cities
- - Jakarta
- - Jakarta, Indonesia Area
- - West Java
- Iran - All Cities
- - Kermanshah
- - Kermānshāh, Kermanshah
- Iraq - All Cities
- - Baghdad Governorate
- - Baghdad, Iraq Area
- Ireland - All Cities
- - Clare
- - Shannon, Ireland Area
- - Cork
- - Cork, Ireland Area
- - Dublin
- - Dublin, Ireland Area
- - Galway
- - Galway, Ireland Area
- - Kilkenny
- - Waterford, Ireland Area
- - Leinster
- - Limerick
- - Limerick, Ireland Area
- - Louth
- - Munster
- - Tipperary
- - Clonmel
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- - Newbridge, Wexford
- Israel - All Cities
- - Central
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- - Haifa
- - Haifa, Israel Area
- - Jerusalem
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- Italy - All Cities
- - Apulia
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- - Naples, Italy Area
- - Emilia-Romagna
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- - Rimini
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- - Lombardy
- - Milan, Italy Area
- - Piedmont
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- - Tuscany
- - Veneto
- - Venice, Italy Area
- Japan - All Cities
- - Aichi
- - Osaka, Japan Area
- - Fukuoka
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- - Tokyo, Japan Area
- - Tokyo
- Latvia - All Cities
- - Riga
- - Valmiera, Latvia Area
- Lebanon - All Cities
- - Beirut Governorate
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- Libya - All Cities
- - Tarabulus
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- Luxembourg - All Cities
- - Luxembourg
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- Macau - All Cities
- Malaysia - All Cities
- - Johor
- - Johor Bahru, Malaysia Area
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- - Selangor Darul Ehsan
- Maldives - All Cities
- - Kaafu
- - Male
- Mexico - All Cities
- - México
- - Mexico City, Mexico Area
- - Oaxaca
- - Oaxaca de Juárez
- - Querétaro
- - Querétaro, Querétaro
- - Veracruz
- - Veracruz, Mexico Area
- - Yucatán
- - Mérida, Yucatán
- Morocco - All Cities
- - Greater Casablanca
- - Rabat, Morocco Area
- Nepal - All Cities
- - Pokhara, Nepal Area
- Netherlands - All Cities
- - North Holland
- - Amsterdam, Netherlands Area
- - Overijssel
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- - The Hague, Netherlands Area
- Nigeria - All Cities
- - Lagos
- - Lagos
- - Oyo
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- - Nguru, Yobe
- Norway - All Cities
- - Oslo
- - Oslo, Norway Area
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- Pakistan - All Cities
- - Islamabad
- - Rāwalpindi, Pakistan Area
- - Punjab
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- - Qāsurwāla
- - Sind
- - Karachi, Pakistan Area
- Peru - All Cities
- - Lima Region
- - Lima, Peru Area
- Philippines - All Cities
- - Davao
- - Davao
- - Manila
- - Manila, Philippines Area
- - National Capital Region
- Poland - All Cities
- - Masovia
- - Warsaw, Poland Area
- Portugal - All Cities
- - Lisbon
- - Lisbon, Portugal Area
- - Oporto
- - Porto, Oporto
- Russia - All Cities
- - Moskva
- - Moscow, Russia Area
- - Tatarstan
- - Kazan
- Saint Vincent and the Grenadines - All Cities
- - Saint George
- - Kingstown, Saint Vincent and the Grenadines Area
- Saudi Arabia - All Cities
- - Eastern Province
- - Dammam
- - Makkah Province
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- - Riyadh Province
- - Riyadh, Saudi Arabia Area
- Senegal - All Cities
- - Ziguinchor
- - Ziguinchor
- Serbia - All Cities
- - Central Serbia
- - Belgrade, Serbia Area
- Singapore - All Cities
- - Central
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- - Eastern Cape
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- - Durban, South Africa Area
- South Korea - All Cities
- - Soul
- - Seoul, South Korea Area
- - Taegu
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- Spain - All Cities
- - Andalusia
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- - Granada
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- - Zaragoza, Spain Area
- - Canary Islands
- - Santa Cruz de Tenerife
- - Catalonia
- - Barcelona, Spain Area
- - Madrid
- - Madrid, Spain Area
- - Valencian Community
- - Valencia, Valencian Community
- Sri Lanka - All Cities
- - North Eastern
- - Jaffna, Sri Lanka Area
- Sweden - All Cities
- - Stockholm
- - Stockholm, Sweden Area
- Switzerland - All Cities
- - Basel-City
- - Basel, Switzerland Area
- - Geneva
- - Geneva, Switzerland Area
- - Zürich
- - Zurich, Switzerland Area
- Taiwan - All Cities
- - T'ai-pei
- - Tainan, Taiwan Area
- Thailand - All Cities
- - Krung Thep Mahanakhon
- - Bangkok, Thailand Area
- Turkey - All Cities
- - Ankara
- - Ankara, Turkey Area
- - Antalya
- - Antalya, Turkey Area
- - Bursa
- - Bursa, Turkey Area
- - Erzurum
- - Erzurum, Turkey Area
- - Istanbul
- - Istanbul, Turkey Area
- - Izmir
- - Izmir, Turkey Area
- - Sakarya
- - Arifiye
- Uganda - All Cities
- - Kampala, Uganda Area
- United Arab Emirates - All Cities
- - Abu Dhabi
- - Abu Dhabi, United Arab Emirates Area
- - Ajman
- - Dubai, United Arab Emirates Area
- - Dubai
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- United Kingdom - All Cities
- - England
- - Birmingham, UK Area
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- - Hemel Hempstead, UK Area
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- - Leicester, UK Area
- - Liverpool, UK Area
- - London, UK Area
- - Manchester, UK Area
- - Milton Keynes, UK Area
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- - Plymouth, UK Area
- - Reading, UK Area
- - Sheffield, UK Area
- - Slough, UK Area
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- - Stoke-on-Trent, UK Area
- - Northern Ireland
- - Belfast, UK Area
- - Scotland
- - Aberdeen, UK Area
- - Edinburgh, UK Area
- - Glasgow, UK Area
- - Wales
- - Cardiff, UK Area
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- - Tafea
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- - Hà Nội
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- - Ninh Thuận
- - Nha Trang, Vietnam Area
- Zambia - All Cities
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- All Candidates
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Interviews at Apple
Interviews for Top Jobs at Apple
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I interviewed at Apple (United States)
The interview process for becoming a Genius is equal parts technical and customer service. Be prepared to demonstrate your knowledge of the MacOS, iOS, and iPadOS, as well as give examples of how you handled difficult customers.
- How do you feel about the statement "the customer is always right".

I applied online. The process took 1 week. I interviewed at Apple (United Kingdom)
Training days and selective team building exercises.Why do you want this job.Why do you want this job.Why do you want this job.Why do you want this job.Why do you want this job.
- Why do you want this job.

I applied online. The process took 3 weeks. I interviewed at Apple (United States)
There was a phone screening, then 2 group interviews, then 3 individual interviews with different managers. The first group interview had approximately 50 candidates and there were skits and team building exercises during the interview.
- What was your favorite toy as a child?

I applied online. The process took 4 weeks. I interviewed at Apple (United States) in Jan 2019
This was a pretty cool experience overall. I had a series of 3 interviews. The recruiting team was super awesome and very fun. The company culture is very welcoming and chill.
- Why Apple?

I applied online. I interviewed at Apple (United States)
Process was not painful at all. Just remember to make yourself stand out and make sure you make a good impression with the Hiring Manager. Process is also highly social with other applicants, so be social with them and try to nail it.
- What is your greatest weakness?

I applied through an employee referral The process took 1 day. I interviewed at Apple (Sydney)
We were given name tags, went into the store and filled out forms. Applicants sat in a half circle and had to speak to their neighbours for a few minutes before introducing their partners to the rest of the group. The employees also introduced themselves followed with a presentation and video clips about Apple and the brand philosophy etc. Applicants were expected to participate in answering questions and just contribute their thoughts in response to the presentation shown. Interview ended with a Q&A.
- What is a weakness of yours?

I applied online. The process took 5 weeks. I interviewed at Apple (Toronto, ON) in Oct 2017
Applied online, was invited to a group interview that consisted of about 8 people including myself. Everything went really well, was fairly easy to be honest. Got a call 4 hours after the interview to come in as early as tomorrow to speak with a manager for a second interview. That went really well, although the manager I interviewed with was very unprofessional and had no leadership qualities. After that, I heard nothing for a week, almost as if I hadn't interviewed with Apple at all. So I called in to follow up and asked for the manager, apparently he wasn't in at the time... Approximately 13mins after I called in, I got a nice little email stating that they had lots of applicants and now wasn't the time LOL. Honestly, for a company as big as Apple you would expect a more professional experience. Will never interview with them again.
- If you could have dinner with one person dead or alive, who would it be and why?

I applied through an employee referral I interviewed at Apple (Chicago, IL)
I had a friend submit my info into their internal hiring system. I was then invited to a hiring event at a event venue inside of a mall. During the interview there was a lot of situation role playing in teams of other potential hires.
- If I was an Apple product, which one would I be?

I applied through a recruiter. The process took 5 days. I interviewed at Apple (San Antonio, TX) in Sep 2016
This was a group interview, which made it easier to get through the process. The questions were basic interview questions, which are used to check personality. Nothing too difficult and it was a relaxed atmosphere.
- Why Apple?

I applied online. The process took 3 weeks. I interviewed at Apple (Pittsburgh, PA) in Aug 2016
The interview process didn't feel like an interview. There were multiple people in the room all working to solve things together. Some of the people then were chosen for a second interview, and then a third. The other two interviews felt more traditional. After being hired, some of my co-workers said that they had to go to the first interview multiple times before getting to a second round.
- Tell me about one time you couldn't find a solution for a customer and how you handled it.