Convergys Interview Question: Are you available to work any... | Glassdoor

Interview Question

Customer Service Representative II Interview Moore, OK

Are you available to work any hour any day of the week. It

  was a requirement.

Interview Answer

1 Answer


I worked for Convergys for only 5 months. Training was great, but once you were in production, its a totally different world. During training we were told to passively sell product/services. In actuality, you had to be a pro at selling to meet team leads agenda (Team Leads only interest is to look good to get promoted to Account Manager. Do not work for this place unless being cutthroat is not an issue for you.

Customer Service Rep on Oct 18, 2013

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