Arise Customer Service Representative Interview Questions | Glassdoor

Arise Customer Service Representative Interview Questions

Updated Jun 21, 2017
22 Interview Reviews

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Helpful (2)  

Customer Service Representative Interview

Anonymous Employee in Pittsburgh, PA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3+ months. I interviewed at Arise (Pittsburgh, PA) in March 2017.

Interview

I applied on line and followed the steps for the assessments that they required. This included some questions to see if WAH (Work at home) was a good fit for me, a voice assessment and skills assessment.

Interview Questions

  • Tell us about a time you went above and beyond for a customer   1 Answer

Other Interview Reviews for Arise

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Arise (Los Angeles, CA).

    Interview

    The interview process was a ery easy process once you create a profile. You do a background check, voice assessment. And once certified to work you can view open positions. You have to pay a small amount to get trained by the client but at times this amount can be reimbursed

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Arise (Miami, FL) in January 2017.

    Interview

    no interview. some preliminary requirements like voice test, background check and a couple of company assessments. The worker need to understand they will need to pay for their training and will not be compensated during this training period. Costs vary depending on which client you select.

    Interview Questions

    • Are you willing to work 5 hours every weekend as part of you scope of work?   1 Answer
  3. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Arise (Miami, FL).

    Interview

    There are few steps you have to do initially. The first step is to create a profile that include things that are usually on a resume. You also have to upload a resume. Once the profile is complete, you have to do a back ground check that you pay for and also a voice assessment.

    Interview Questions

    • One question/requirement is that you have a dedicated work space to work for their clients and your computer has to pass their systems check.   1 Answer

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the ... More


  4.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Arise in April 2016.

    Interview

    Complete questionnaire, do a recording and pay for a background check fee. I had to submit my resume for them to review.I then was called on when I wanted to start and also what market.

    Interview Questions

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the ... More


  5. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Bryan, TX
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Arise (Bryan, TX) in January 2016.

    Interview

    There was a few questions asking about prior customer service expeirince. then there was a few phone interview questions to test your voice and if you can put a sentence and question together. then i had to pay 8 dollars for a background check.

    Interview Questions

    • put this into a question: the dog is hungry.   1 Answer

    Reasons for Declining

    i had another job offer

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the ... More


  6. Helpful (5)  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    no interview process, work from home so i just needed to complete the computer scan, and open up business account, complete a LLC and do unpaid training. No interview as it was a contractor position.

    Interview Questions

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the ... More


  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through college or university. The process took a week. I interviewed at Arise.

    Interview

    Basic interview. Nothing too special. Asked basic questions like, why should we hire you? or why do you want to work for arise. Nothing to be worried about. They will not ask complicated things. Honestly its straight forward and to the point.

    Interview Questions

    Arise Response

    Nov 23, 2015 – Vice President, Chief Human Resources Officer

    Thank you for your feedback. Happy to hear that you found the process straight forward and to the point.

  8. Helpful (9)  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    No initial interview... Contact IBO (independent business owner) to setup with their company or start your own.. You have to pay fees through entire process so if you don't have extra money... it may not be a good investment...

    Interview Questions

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the ... More


  9. Helpful (6)  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer

    Interview

    There was almost no hiring process. Incorporate your IB (independent business) and do the background/drug screening. There is a small amount of prerequisite training. Then you pay for a training package. After training, you start work. Then you actually start to earn cash.

    Interview Questions

    • I incorporated, did the background screening, and paid for training.   Answer Question

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the ... More


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