Arise Customer Service Representative Interview Questions | Glassdoor

Arise Customer Service Representative Interview Questions

Interviews at Arise

24 Interview Reviews

Experience

Experience
52%
35%
13%

Getting an Interview

Getting an Interview
90%
5%
5%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

Helpful (1)  

Customer Service Representative Interview

Anonymous Employee in Miami, FL
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Arise (Miami, FL) in January 2017.

Interview

no interview. some preliminary requirements like voice test, background check and a couple of company assessments. The worker need to understand they will need to pay for their training and will not be compensated during this training period. Costs vary depending on which client you select.

Interview Questions

  • Are you willing to work 5 hours every weekend as part of you scope of work?   1 Answer

Other Interview Reviews for Arise

  1.  

    Customer Service Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Arise (New York, NY) in January 2012.

    Interview

    First you must take and pass a general test ( basic math, English, scenario interactions, personality test) Once you are accepted by Arise, then you select the company you want to work for, then the company's recruiter conducts an interview over the phone before making a decision about you. Its slightly different depending on the company

    Interview Questions

    • Talk about my work ethics, hobbies, punctuality. Bilingual positions may require to take test or interview in that foreign language   1 Answer

  2. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Arise (Pittsburgh, PA) in March 2017.

    Interview

    I applied on line and followed the steps for the assessments that they required. This included some questions to see if WAH (Work at home) was a good fit for me, a voice assessment and skills assessment.

    Interview Questions

    • Tell us about a time you went above and beyond for a customer   1 Answer
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Arise (Los Angeles, CA).

    Interview

    The interview process was a ery easy process once you create a profile. You do a background check, voice assessment. And once certified to work you can view open positions. You have to pay a small amount to get trained by the client but at times this amount can be reimbursed

    Interview Questions


  4.  

    Customer Service Representative Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Arise (Miami, FL) in January 2014.

    Interview

    A lot of tests to pass on to employment. However they are very responsive to any and all questions that you have during the entire process. Its confusing at first but the training is crucial to survive this role

    Interview Questions


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Lyons, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Arise (Lyons, GA) in September 2018.

    Interview

    Interview was pretty easy if you have been or know customer service. Asked questions on how you can handle upset customers, what is a time you went beyond for a customer, how much experience do you have. I think those were pretty easy questions.Also like that Arise has many companies to chose from and a low rate for the training.

    Interview Questions

    • How much experience do you have, how would you handle and angry customer   1 Answer

  6. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Arise (Miami, FL).

    Interview

    There are few steps you have to do initially. The first step is to create a profile that include things that are usually on a resume. You also have to upload a resume. Once the profile is complete, you have to do a back ground check that you pay for and also a voice assessment.

    Interview Questions

    • One question/requirement is that you have a dedicated work space to work for their clients and your computer has to pass their systems check.   1 Answer

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


  7.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Arise in April 2016.

    Interview

    Complete questionnaire, do a recording and pay for a background check fee. I had to submit my resume for them to review.I then was called on when I wanted to start and also what market.

    Interview Questions

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More

  8. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Bryan, TX
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Arise (Bryan, TX) in January 2016.

    Interview

    There was a few questions asking about prior customer service expeirince. then there was a few phone interview questions to test your voice and if you can put a sentence and question together. then i had to pay 8 dollars for a background check.

    Interview Questions

    • put this into a question: the dog is hungry.   1 Answer

    Reasons for Declining

    i had another job offer

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


  9.  

    Customer Service Representative Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Arise (Philadelphia, PA) in January 2013.

    Interview

    They interview that took place was more of a test. You were tested after you paid and took the course to become rep. You had to pass inorder to get the position. You did not get a refund if you did not pass.

    Interview Questions

    • They questions were in a form of a mock call. So every one was different.   Answer Question

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.