Arise Customer Service Representative Interview Questions | Glassdoor

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Arise Customer Service Representative Interview Questions

Interviews at Arise

24 Interview Reviews

Experience

Experience
52%
35%
13%

Getting an Interview

Getting an Interview
90%
5%
5%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

Helpful (6)  

Customer Service Representative Interview

Anonymous Employee
Accepted Offer

Interview

There was almost no hiring process. Incorporate your IB (independent business) and do the background/drug screening. There is a small amount of prerequisite training. Then you pay for a training package. After training, you start work. Then you actually start to earn cash.

Interview Questions

  • I incorporated, did the background screening, and paid for training.   Answer Question

Arise Response

Sep 7, 2016 – Sr. Manager Sourcing & Strategy

Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More

Other Interview Reviews for Arise

  1. Helpful (9)  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    No initial interview... Contact IBO (independent business owner) to setup with their company or start your own.. You have to pay fees through entire process so if you don't have extra money... it may not be a good investment...

    Interview Questions

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


  2. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through college or university. The process took a week. I interviewed at Arise.

    Interview

    Basic interview. Nothing too special. Asked basic questions like, why should we hire you? or why do you want to work for arise. Nothing to be worried about. They will not ask complicated things. Honestly its straight forward and to the point.

    Interview Questions

    Arise Response

    Nov 23, 2015 – Vice President, Chief Human Resources Officer

    Thank you for your feedback. Happy to hear that you found the process straight forward and to the point.

  3. Helpful (6)  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    no interview process, work from home so i just needed to complete the computer scan, and open up business account, complete a LLC and do unpaid training. No interview as it was a contractor position.

    Interview Questions

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


  4.  

    Customer Service Representative Interview

    Anonymous Employee in Macon, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Arise (Macon, GA) in December 2009.

    Interview

    All communication for the work at home positions was done virtually. They only wanted my money to pay for the background check, then I had to complete all of my skills tests. After you complete the skills test then you wait for them to post for client offers. You select a client pay for the certification course, attend the class, pass the class. Then you are ready to service that client.

    Interview Questions

    Negotiation

    None

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Jefferson City, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Arise (Jefferson City, MO) in October 2010.

    Interview

    log into Arise.com and fill out the paperwork just like a real jobs, place all your skills and such like an application into the website. follow instructions to create a login, business if you want to work for yourself, select a business to work under and take the CSP 101 test and voice assessment and pass. can take up to 7 to 14 days. But try to get it done within the week.

    Interview Questions

    • Wanted to know during the voice assesment, how to get a computer up in Safe Mode.   1 Answer

    Negotiation

    Nothing new, standard contract per service intervals

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


  6.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Arise.

    Interview

    The process was simple. The application was easy to navigate on the arise website, and the process was pretty quick. The interview process/ questions depends on which IBO you choose. If you decide to incorporate and act as your own IBO, there is no interview, and you are your own boss.

    Interview Questions

    • There were no difficult questions. They were the typical questions such as have you ever worked in customer service? Have you ever worked from home? etc   1 Answer

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More


  7.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Arise in October 2012.

    Interview

    You have the option of working under an IBO, Independent business owner or forming your own company. Either way there are costs involved. Background check is done you pay your fees and off you go

    Interview Questions

    • There aren't any, it's a case of pay your money sit the course you're interested in, pass with a score of no less that 98% or forfeit your course fee.   Answer Question

    Negotiation

    none involved

    Arise Response

    Sep 7, 2016 – Sr. Manager Sourcing & Strategy

    Thank you for your comments. It sounds like you are currently working for a call center company in the Arise Network, not for Arise. There is no interview process in order to register to use the... More

  8.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    The interview is a large type of group info thing. They tell everyone that you can only make money if you work. I am a hard worker so that wasn't a problem. Bring you check book though. You have fees to get started.

    Interview Questions

    • Basically the ask you about your experiences   1 Answer

  9.  

    Customer Service Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 1 day. I interviewed at Arise (Houston, TX) in May 2018.

    Interview

    the interview process was very informative and I liked how the interviewer was open to discussing all aspects. From begining to end there was a flow of information. Also, the person was very mannerable and respectful

    Interview Questions

    • Do you have any questions for me? Let me know and I will answer as clearly as I can   1 Answer

See What Arise Employees Are Saying

2 people found this helpful

StarStarStarStarStar   Current Technical Specialist in Mesa, AZ

Pros: “Customer Service helping Sears members resolve issues that trouble their appliances. If no resolve, then we dispatch a truck. It feels great helping others.”“Customer Service helping Sears members resolve issues that trouble their appliances. If no resolve, then we dispatch a truck. It feels great helping others.” – Full Review

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