Arvest Bank Contact Center Representative Interview Questions | Glassdoor

Arvest Bank Contact Center Representative Interview Questions

Interviews at Arvest Bank

1 Interview Review

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Contact Center Representative Interview

Anonymous Employee in Fayetteville, AR
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at Arvest Bank (Fayetteville, AR) in April 2015.

Interview

First off, I received a phone interview; the questions were basic and the rep was really pleasant. Then we had a group interview, the questions were generic but you can tell they were looking for specific people--people they believe will look and act the part. Then, they call you back if you get the job, you go to their LOC to get ID'd and off you go!

Interview Questions

  • Name a time when a customer was being difficult. How did you handle the situation and what was the outcome?   Answer Question
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