AstraZeneca Customer Service Associate Interview Questions | Glassdoor

AstraZeneca Customer Service Associate Interview Questions

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Customer Service Associate Interview

Anonymous Interview Candidate
Declined Offer
Positive Experience
Easy Interview

Application

I applied through an employee referral. The process took 3 weeks. I interviewed at AstraZeneca in January 2011.

Interview

A brief phone interview followed by a 1:1 interview included basic resume and experience questions with one scenario/example. They presented a possible scenario you could encounter in the position and asked how you would handle it. Other behavioral questions had a basic format: circumstance, action you took and the end result. Entry level position, so they don't expect much from the candidates, just solid communication skills and good personality.

Interview Questions

  • When did you make a spontaneous decision and what was the outcome?   Answer Question

Reasons for Declining

better position with another company

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