Asurion Interview Questions | Glassdoor

Asurion Interview Questions

Updated Aug 18, 2017
411 Interview Reviews

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Candidate Interview Reviews

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  1. Helpful (7)  

    Premier Support Technician Interview

    Anonymous Employee in North Las Vegas, NV
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Asurion (North Las Vegas, NV) in June 2017.

    Interview

    I applied , they sent me an email for an phone interview . Next they sent me an assessment to take . Then set up an on site interview . Make sure you bring a resume and expect some pretty tricky questions

    Interview Questions

    • What is the difference between android and iph   1 Answer
    • Tell me about a time you couldn't keep a commitment to a customer   Answer Question
    • Other than social media what apps. On your phone cant you live without   Answer Question

  2.  

    Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience

    Interview

    phone call by recruiter who reached out to me thinking it was a good fit but never moved on even though after call said they would. never got a response

  3.  

    SERVICE ADVISOR Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Asurion in June 2017.

    Interview

    It was pretty straightforward lasted about 10 minutes. The hiring recruiter explaim the job. She told me training was weeks and that you can not miss a day. The position is Monda through Friday.

    Interview Questions

    • Name a time on a previous job an employee was late for work and how did it impact you.   Answer Question

  4.  

    Customer Support Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Asurion in June 2017.

    Interview

    The interview was about 30 min. I shared my experiences from previous employment. I worked there previously and did not pass the exam needed to work, I was determined to try again since I'm more familiar with Apple and Android. The interviewer judge me and did not hire. I'm frustrated from that interview and will never apply at this company again.

    Interview Questions


  5. Helpful (4)  

    Accepted Offer
    Positive Experience

    Interview

    one recruiter called 1 phone interview very nice and reasonable questions it took about two weeks for drug screen background and i9 process to get an acutal start date

    Interview Questions


  6. Helpful (1)  

    Cell Phone Technician Interview

    Anonymous Employee in Penn Hills, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Asurion (Penn Hills, PA) in May 2017.

    Interview

    The interview started with a very nice formal introduction. We then proceeded to take a walk across the way to a cafe. It was a very comfortable environment to have an interview. He asked your standard questions as well as speaking on personal experiences. I loved it!

    Interview Questions

    • How would you handle a less than desirable customer service situation?   Answer Question
    • Can you explain the steps you would take to resolve issues that are not your typical situation?   Answer Question

  7.  

    Phone Technician Interview

    Anonymous Interview Candidate in Fort Wayne, IN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Asurion (Fort Wayne, IN) in May 2017.

    Interview

    I was contacted by a recruiter and answered questions with her. Then I was contacted by the hiring manager and that was a normal interview. They said they would contact me back. It's been three weeks and never got a call back and the recruiter wouldn't return any calls.

    Interview Questions

    • How long have I been working with electronic repair   1 Answer
  8.  

    Java Developer Interview

    Anonymous Interview Candidate in Sterling, VA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Asurion (Sterling, VA) in May 2017.

    Interview

    I got a message from recruiter on LinkedIn and was asked to take a HackerRank test. The test was easy but time consuming. I was able to Submit 3 out of 4 and 1 was incomplete, yet I passed the cutoff and moved forward in the interview process. It was a hiring event and the next round was in-person interview. It was an all day interview with 5 rounds of 30 mins. Everything was going great till 3rd round and in between 3rd and 4th, the recruiter came over and said that they are wrapping up the interviews for the day. I was shocked. I am not sure what went wrong on the interview day but I felt it unprofessional and rude when I was asked to leave in middle of the scheduled interviews, it was a total disappointment. I am glad that I have not been selected for this position.

    Interview Questions

    • 1) If you are a start-up, what technology stack you would be using ?   1 Answer
    • 2) asked about my hobby and when I said sports, asked me to design a blog/website for sports. How do you maintain the traffic if your blog is successful?   Answer Question
    • Asked about my current project and what my role is, I started explaining and can clearly see that they were not at all interested. Interviewer stopped me in middle and asked me to write Binary Search Algorithm.   Answer Question
    • Given two robots, separated at equal distance from center. There is a satellite that sends same instructions to these robots (Left Fast, right Fast, left Slow, Right Slow, Center). Determine when the two robots collide. I was told at last that the instruction can be change after passing the center.   Answer Question

  9. Helpful (4)  

    Premier Support Technician Interview

    Anonymous Interview Candidate in Antioch, TN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Asurion (Antioch, TN).

    Interview

    The interview was very relaxed, with the interviewer starting out by saying 'don't be nervous here, we're just two people talking', and it actually felt like that. The interviewer explained more about the role and asked a few light technical questions.

    Interview Questions

    • How to resolve an email authentication error on mobile devices.
      Availability.   Answer Question

  10.  

    Finance Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Asurion.

    Interview

    I participating in two phone interviews with HR and the finance hiring manager, followed by in-person interviews at Asurion's Nashville HQ with 5 individuals from the finance team. HR was very helpful during the recruiting stage, but fell short in any follow-through or follow-up after I accepted my offer.

    Interview Questions

    • Relevant work experience, technical abilities, and intentions for developing junior team members.   1 Answer

See What Asurion Employees Are Saying

Ehhh

StarStarStarStarStar   Current Premier Support Technician in Las Vegas, NV

Pros: “Good pay, great benefits”“Good pay, great benefits” – Full Review

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