Audi of America Interview Questions | Glassdoor

Audi of America Interview Questions

Interviews at Audi of America

10 Interview Reviews

Experience

Experience
70%
10%
20%

Getting an Interview

Getting an Interview
78%
11%
11%

Difficulty

2.4
Average

Difficulty

Hard
Average
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  1. Featured Interview

     

    Customer Advocate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Audi of America in April 2015.

    Interview

    I was contacted by a recruiter on LinkedIn and had an initial phone screen with them. Then went into the recruiting office for an in person interview with the Account Manager. The next day had an in person interview at Audi and received an offer 2 hours after the interview. Very easy and quick interview process

    Interview Questions

    • Basic assessment to see how you would respond to customers   Answer Question

  2. Helpful (2)  

    Project Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Audi of America in December 2012.

    Interview

    One-to-one telephone interview followed by an in person interview and a second telephone interview with a senior manager. Overall a smooth process. The recuriter and interviewer were straightforward about when I would hear from them next and I was always kept aware of the status.
    Once the offer was made, I went through a standard background check process which took a few weeks.

    Interview Questions

    Negotiation

    As a contractor you negotiate the rate with the agency before the offer is made. Keep in mind that you can't come back later and ask for more.

  3.  

    Customer Service Advocate Interview

    Anonymous Employee in Southfield, MI
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Audi of America (Southfield, MI).

    Interview

    It’s a 3 step process and can be intimidating. My suggestion is do your research on the brand and know what you bring to the table. The last interview you will interview with 3 supervisors at corporate in a meeting room. Be confident,
    Prepared and early!

    Interview Questions

    • What does premium mean to you? Describe a good customer experience you had.   1 Answer

  4.  

    Customer Advocate Interview

    Anonymous Employee in Auburn Hills, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Audi of America (Auburn Hills, MI) in July 2015.

    Interview

    boring, just asked questions about you, asked questions about how you deal with whiny customers, asked questions about why I was still attending school, they basically went over the job posting and asked if I was comfortable working in a 2/7 environment, they also asked what type of animal I would want to be

    Interview Questions

    • How long have you been in customer service?   1 Answer

  5.  

    Customer Advocate Interview

    Anonymous Employee in Southfield, MI
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Audi of America (Southfield, MI) in February 2016.

    Interview

    10 minutes of talking about nothing job related. They want personality. After the interview they walked me out and offered the job a week later. I accepted and worked at the same pay for nearly two years before leaving for a job that didn't have customers telling me what a low life I was all day.

    Interview Questions

    • When was the last time you were in a certain town   1 Answer

  6.  

    Program Manager Interview

    Anonymous Employee in Herndon, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4 days. I interviewed at Audi of America (Herndon, VA) in October 2016.

    Interview

    Very quick and easy. Offer was made in a couple days. Hiring manager is great, Interviewed with a Manager and Director for the specific group I would be working with

    Interview Questions

    • Can you tell us a time when you had to innovate in order to help advance the company.   Answer Question

  7.  

    Product Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 6+ weeks. I interviewed at Audi of America in June 2014.

    Interview

    Very fair and exciting telephone interview. Asked general questions, such as strengths/weaknesses, how experience is relevant to job posting. Spoke with a Project Manager in the east coast. Very friendly interview. At no point did I feel too much pressure or stress during interview. If you are right for the job, it should go well!

    Interview Questions

    • Most difficult/unexpected question would be: "What does luxury mean to you?"   1 Answer
  8. Helpful (1)  

    Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 6+ months. I interviewed at Audi of America in October 2010.

    Interview

    Standard - multiple interviews, testing, etc.

    Negotiation

    Long


  9. Helpful (4)  

    Management Support Interview

    Anonymous Interview Candidate in Herndon, VA
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1+ week. I interviewed at Audi of America (Herndon, VA) in July 2010.

    Interview

    Audi is a premium brand and the HR people emphasize that they want to hire premium people.
    I had one 15 minute telephone interview, where I was asked about the different positions I worked in, and general information about my person. Subsequently, I was invited to a 1:1 interview with a HR consultant. The interview was relatively easy and it was a relaxed atmosphere, and we laughed a lot. Questions were asked about my career and my career objectives. Be dressed up!

    Interview Questions


  10.  

    Factory Liaison Analyst Interview

    Anonymous Interview Candidate in Herndon, VA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Audi of America (Herndon, VA) in October 2018.

    Interview

    The interview process was very lengthy and there was a substantial lack of follow up for the duration of the interviewing process. My original interview was on 10/17/2018, 2nd interview was on 11/9/2018 and I was unofficially notified 12/9/2018 that I wasn't selected. I sent a follow up email on 11/27 (three weeks after the 2nd interview) to ask for an update. I did not hear back until 12/3 stating that I would have follow up no later than 12/7. As of this time 12/10, I have yet to receive any official notification. I received an unofficial communication that was not selected.

    Interview Questions


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