BECU Member Consultant Interview Questions | Glassdoor

BECU Member Consultant Interview Questions

Updated Jul 12, 2017
23 Interview Reviews

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Member Consultant Interview

Anonymous Interview Candidate in Everett, WA
No Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at BECU (Everett, WA) in July 2017.

Interview

First we did a virtual interview. Two days later I received an email inviting me to an interview . The position was to begin a month from the date of the interview so they begin the search process early and it is open for at least 2 weeks before they make a decision. I still have not heard back on this one and it has been a week since my interview. (Below when it asked if I received an offer I checked "no" but only because there was no option for "don't know yet" or "still open".

Interview Questions

  • Tell us about a time you solved a problem or addressed an issue for a client or customer.   Answer Question
  • Tell us about something that you did that you had to correct or redo, and then, when you corrected it, you had to correct it or redo it again.   Answer Question

Other Interview Reviews for BECU

  1.  

    Member Consultant Interview

    Anonymous Employee in Spokane, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at BECU (Spokane, WA) in June 2017.

    Interview

    The first interview they had me do was a video based interview through an app on my phone. You get one opportunity to film the responses, after watching videos of various HR reps describing the atmosphere of BECU.

    Interview Questions

    • The first two jobs on your resume, explain your roles, responsibilities, and why you left. (You have a two minute response time)   Answer Question

  2.  

    Member Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at BECU.

    Interview

    Started with an online video recorded interview followed by a phone interview. Later they called me in for an in person interview. Questions were direct, mainly about past work history and situations. Two days later got a call with an offer.

    Interview Questions

    • Describe one time you had to use diplomatic approach at a work place? With and employee or a customer.   Answer Question

    BECU Response

    Jun 1, 2017 – Team BECU

    Thanks so much for making time to share your experience interviewing with BECU. We're thrilled to hear you decided to join BECU!

    Team BECU

  3.  

    Member Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    Requested internal transfer Internal jobs are listed for current employees before they open to the public. The questions were more applicable to a manager and/or lead position.

    Interview Questions

    • Name a time when you lead a group of people who didn't want to be led??   Answer Question

  4.  

    Member Consultant Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at BECU in April 2017.

    Interview

    Their recruiters obviously don't like to work at all. I applied online no answer for 3 weeks, then i got an email for video interview. Then again no answer for 3 weeks and I had to find a recruiter by myself and email her, because I was very interested and wanted to know what happened after my video interview. Finally she called and had to ask me all questions again because the quality of the video was very bad. 3rd step was face to face interview which wasn't bad but another problem with recruiter came after interview. No news for another 4 months, though managers during the interview told me my recruiter was going to email me about the results. I was trying to call recruiter, leave voice messages and never got a call back. And finally after more than a month recruiter emailed me apologizing for misunderstanding. 2 recruiters weren't able to understand who was going to let me know about managers' decision after F2F interview, that's why I was ignored after F2F interview. I have never had such a horrible experience with any company and I have never had such a disrespectful attitude toward my time and me as a person.

    Interview Questions

    • behavioral question on phone and specific example from your work experience during F2F interview.   Answer Question

    BECU Response

    Jun 22, 2017 – Team BECU

    Thank you for making time to share this feedback with us. This does not sound like the type of experience our team strives to provide our candidates.

    I'd welcome the opportunity to talk with you... More


  5.  

    Member Consultant Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at BECU (Seattle, WA) in February 2017.

    Interview

    I had a 3 step interview process. They sent me a link and I filmed a self recorded video answering questions. Second step was a phone interview followed by an in person interview.

    Interview Questions

    • What was your most challenging client in your previous position.   Answer Question

    BECU Response

    Mar 21, 2017 – Team BECU

    Thanks for making time to share your interview experience with BECU. It's great to hear you found out about your new role with BECU through a current employee. Congratulations on your new role, and... More


  6. Helpful (1)  

    Member Consultant Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at BECU in September 2016.

    Interview

    Interview process can feel impersonal, as you are passed off to various recruiters. BECU seems like an amazing company with fast growth, as a result a majority of the interview process is online/over the phone. The interview process requires time and patience, but the recruiters do follow up with you when they say they will.

    Interview Questions

    • Tell me about a situation where you failed. Why did you fail and what did you learn from it?   Answer Question

    BECU Response

    Dec 2, 2016 – Team BECU

    Thank you for making time to share this feedback with us. Your constructive comments regarding the BECU interview process has been shared with the Recruiting Team.


  7. Helpful (1)  

    Member Consultant Interview

    Anonymous Interview Candidate in Everett, WA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at BECU (Everett, WA) in September 2016.

    Interview

    Well, the interview process was easy and time consuming. I enjoyed it to be very honest. Now I made it through, and was highly qualified. I'm not sure to why I didn't get selected. I'm not upset nor disappointed but seriously trying to figure out, why. I rather be critiqued and move forward than to be left in the dark knowing I have customer service, a great background, no criminal history, credit experience, and very upbeat.

    Interview Questions

    • Tell me about yourself?
      Have you ever failed at a task, and how did you over come?   Answer Question

    BECU Response

    Oct 31, 2016 – Team BECU

    Thank you for making time to provide us with feedback on your interview process. We have shared your feedback with the BECU Recruiting team, as we are always looking for ways to improve the candidate... More

  8. Helpful (2)  

    Member Consultant Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at BECU (Seattle, WA) in July 2016.

    Interview

    Applied online, had an interview with a recruiter, completed a video interview, had another phone interview, then a physical interview. The process was not well informed, then the denial was via a "no-reply" email. It felt very unprofessional and certain embarrassing as they require 5 professional references.

    Interview Questions

    • General questions until physical interview; those were behavioral in nature.   Answer Question

    BECU Response

    Sep 12, 2016 – Team BECU

    Thank you for making time to provide us with feedback on your interview. We aim to provide a quality interview experience, and it sounds like we fell short of that here. We are sharing your feedback... More


  9.  

    Member Consultant Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at BECU (Seattle, WA) in June 2016.

    Interview

    First I applied online through the website, then I got an email with a link to a video interview where they had pre-recorded some HR people talking about certain aspects of the job, and then ending it with a question. You get 30 seconds to prepare and then one to three minutes to record your answer. Then it was a phone interview, then presumable in person interviews, although I haven't made it that far yet.

    Interview Questions

    • what was one time you were able to successfully upsell a product? What is one time you were able to go above and beyond for a customer?   Answer Question

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