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      BT Group

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      Customer Service Manager Interview

      Mar 28, 2014
      Anonymous Interview Candidate
      Broomfield, CO
      Declined offer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BT Group (Broomfield, CO)

      Interview

      The interview process was disturbing. The company specializes in video conferencing but couldn't get the conference video working for the interview. All I had was audio. The person I would be reporting to was on the east coast and I am in Denver.

      Interview questions [1]

      Question 1

      Lots of "tell me about a time" questions. Very scripted and irritating.
      Answer question
      1

      Other Customer Service Manager Interview Reviews for BT Group

      Customer Service Manager Interview

      Nov 15, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at BT Group

      Interview

      Great, was made to feel completely at ease throughout and questions were as expected. Interviewers were great and that made me as an interviewee feel comfortable. One of the better interviews that I've experienced.

      Interview questions [1]

      Question 1

      Strengths/Weaknesses How do you deal with change
      Answer question

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