Balboa Insurance Cash Services Representative Interview Questions | Glassdoor

Balboa Insurance Cash Services Representative Interview Questions

1 Interview Review

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Cash Services Representative Interview

Anonymous Employee in Chandler, AZ
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 1+ week. I interviewed at Balboa Insurance (Chandler, AZ) in July 2009.

Interview

The interview was rather light and informal, the question were pretty generic, attempting to determine whether the candidates had good conflict resolution skill and experience, that they have good work ethics, that they are technology savvy and good team players. Interview was conducted by the VP and a supervisor of the department the position was for. Mandatory overtime wasn't disclosed during the interview.

Interview Questions

  • Name one situation where you had to deal with an irate customer and you resolved the conflict.   Answer Question
  • Have you ever proposed improvement to an existing process and saved the company money?   Answer Question

Negotiation

I did not degotiate at all, but got a 1.20/hr raise from my previous job.

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