Bank of America Customer Service Sales Specialist II Interview Questions | Glassdoor

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Customer Service Sales Specialist II Interview

Anonymous Employee in Scranton, PA
Accepted Offer
Positive Experience
Difficult Interview

Application

The process took 2+ months. I interviewed at Bank of America (Scranton, PA) in February 2011.

Interview

First I filled out app on-line, then skills test on-line, then recruiter called for phone interview, then they conducted a thorough background check and an employment investigation, then they called for 1 on 1 interview, they offer great benefits, would be crazy to turn down.

Interview Questions

  • Describe a time you've had to deal with an angry customer.   Answer Question
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