Bank of America Operations Leadership Development Program Interview Questions | Glassdoor

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    Accepted Offer
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    The process took 2 weeks. I interviewed at Bank of America (Charlotte, NC) in October 2011.


    I applied to the program via my college career website and was contacted within a couple weeks. Here is my experience:??

    1) Phone Interview:?     

         After corresponding with the HR department we were able to set up a phone interview with a senior manager. The screening lasted about 35 minutes and consisted of various resume and behavioral questions. The behavioral questions, although very laid back, were situational questions litterally read from a prepared list made by Bank of America (and we both joked about it). The interviewer was very helpful during the screening and showed genuine interest in the candidate's ablity to suceed. Overall, it was a great first impression on both sides.??

    2) Final Round - Charlotte, NC?     

         After about a week I recieved a personal phone call inviting me to interview for the final round at their headquarters in Charlotte, NC. They offered to pay all expenses which included transportation (round trip flight, taxi, gas...), food, and a hotel. Everything was very professionally done and extremely easy during this process.?     
         Once I got to the hotel, I was given an informational packet with my itinerary upon check-in and had to prepare for the reception dinner later that night. The reception dinner, again, was very well done. We were brought up to the executive lounge on the 60th floor of the Bank of America building where we met with various executives who we would be interviewing with the next morning. Horderves and drinks were served as myself, the executives, and the 14 other candidates mingled overlooking the beautiful city of Charlotte (and yes, we could see straight into the Panthers stadium!).?     
         The next morning breakfast was served around 7:00AM. It was the usual bacon and eggs, fresh fruit, pastries...another typical day in the life of a Bank of America employee. Everything was awesome!?     
         After breakfast the real fun started. Interviews started at 8:00AM. They had a detailed schedule of who each candidate would be interviewing with. There were three 1:1 interviews each lasting about 40 minutes, with two breaks throughout the morning. They were all in a big conference room behind a row of black curtains. Again, more resume questions, the typical "tell me about yourself," and last but not least, the pregenerated behavioral questions. Again, the interviewers were laid back and comical at times, but still very professional.?     
         After the interviews, lunch was provided and we were able to meet with current "new hires" who had been with the company for a few months and asked them questions.??


         Overall, I must say this was quit the experience for a new college grad interviewing for a position within corporate America. This interview process definitely strengthened my desire to work for this company. The piece I the enjoyed the most was that this position allows you to find your strengths and weaknesses as well as your likes and dislikes which gives you more freedom to explore your career path. Keep in mind, Bank of America, like most companies, is a company that wants smart, intelligent people, but most of all they want people with common sense and the desire to improve themself.

    Interview Questions

    • Tell me about a time where you felt you should have asked more questions. What did you do to overcome that problem?   Answer Question
    • Tell me about a time where you had to deal with an angry or unsatisfied customer. What did you do to turn it into a positive situation?   Answer Question

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